We are currently in the process of upgrading an off-site from 6.9 to 7.1 SP2. We have successfully upgraded another off-site and our HQ with no issues. The error that appears in the management console is "Failed to run the Symantec Management Agent install service on {0}." Also, when looking in the Altiris logs on the NS box, we also see the error "Failed to run eXpress Client Istall Service on %computername% Error:Failed to start the Service Console Manager on %computername% Error:80070020" In addition to the above error messages, the workstations have the "AltirisAgentInstSvc.exe" file downloaded but the AltirisAgentInstSvc.log is never created and the Altiris Agent Installer Service is not created either. We have tried deploying the agent, via the console, using our service account(which works in both HQ and our other off-site) and a domain admin account with no success. Also, we have tried deploying the agent using the "closest package server' option and without the option with no success either.
Any help is appreciated.