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Unable to deploy SEP 12 via GPO without NTP component

  • 1.  Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 24, 2014 10:45 PM

    We am trying to deploy SEP 12.1.4 via GPO without the NTP component, but it seems to be installed every single time.  At first, I thought the Applicaton Control or Device Control had NTP as a dependency, so I removed it as a feature, but NTP is still being installed.

    GPO has been configured as described http://www.symantec.com/business/support/index?page=content&id=HOWTO55429 .  The package is supposed to install silently, removing any previous settings/configurations, then reboot without a prompt.  On the surface, the installation behaves as I would expect, but for some reason NTP is still being installed.  Like Application/Device Control, we do not want this feature installed.

    If I pack as a single .exe and manually run it as an admin on the workstation, SEP is installed with the correct features and no reboot is required.  It is interesting that we are having issues with the unpacked installation.

    Sample of setAid.ini:
     
    ; User configureable options
    [CUSTOM_SMC_CONFIG]
    InstallNewInstanceOnly=0
    InstallUserInterfaceLevel=s
    KeepPreviousSetting=0
    InstallationLogDir=%TEMP%\SEP_INST.LOG
    DestinationDirectory=
    LaunchIt=1
    AddProgramIntoStartMenu=1
     
    OptOutRepSubmission=0
    UIRebootMode=0
    RebootSchedule=NOW
    AutoReboot=true
    RebootRandomize=true
    RebootPromptMessage=The Symantec Endpoint Protection installation requires this computer to restart.
    SnoozeInterval=60
    RebootDisplayTimeout=60
    RebootMethod=SERVER
    RebootMinutes=180
    Countdown=5
    RebootDay=TODAY
    RebootRandomizeHours=2
    PromptType=SNOOZE
    RebootMaxSnoozeCount=3
    RebootPromptUser=false
    HardReboot=true
    [LU_CONFIG]
    ServerProduct=SESM AntiVirus Client Win32
    ServerLanguage=English
    ServerVersion=12.1.4013
    SequenceNumber=0
    ServerMoniker={REDACTED}
    ClientProduct=SESC AntiVirus Client Win32
    ClientLanguage=English
    ClientVersion=12.1.4013
    ClientMoniker={REDACTED}
    SequenceTag=PATCH
    ShortName=spcAvClient32en_12_1
    DisplayName=Symantec Endpoint Protection Win32 12.1.4013.4013 (English)
    CONNECT_LU_SERVER=0
     
    [FEATURE_SELECTION]
    Core=1
    SAVMain=1
    Download=1
    OutlookSnapin=1
    NotesSnapin=0
    Pop3Smtp=1
    PTPMain=1
    TruScan=1
    DCMain=0
    NTPMain=0
    Firewall=0
    ITPMain=0
     
    Any insight is appreciated.  Thank you.


  • 2.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 01:10 AM

    Here is the workaround,

    When installing SEP clients using GPO the clients get all features installed instead of only the features set in the installation package

    http://www.symantec.com/business/support/index?page=content&id=TECH105237


  • 3.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 01:14 AM

    Thank you for the reference.  After the policy is pushed, while it might "disable" NTP, as far as I can tell it will not actually remove the component.  This would be a a nightmare to attempt to fix/keep up with after the fact.  Are they any alternatives to the Software Installation GPO where we can control the feature set that is being installed?  Perhaps scripts pointing to the installation files instead?  Thanks.



  • 4.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 01:24 AM

    It will remove the NTP, You can test it on single machine before you push it out.

    https://www-secure.symantec.com/connect/forums/firewall-symantec-endpoint-protection

    how many clients you have in your network?  GPO seems to install all the components need to use the migration and deployment wizard



  • 5.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 01:28 AM

    If NTP feature are installed you can remove NTP feature on sep client with the help of SEPM

    How to add or remove features to existing Symantec Endpoint Protection (SEP) client installations

     

    Article:TECH90936 | Created: 2008-01-18 | Updated: 2014-01-03 | Article URL http://www.symantec.com/docs/TECH90936

     



  • 6.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 08:47 AM

    I understand that the NTP component can be removed after the fact, but I do not want to have to do this on all of the machines.  This basically requires two installations, the original and a second to remove unwanted components.  I don't like the idea of having all components installed up front, only to have to remove the ones we don't need afterwards.

    I am looking for a way similar to the GPO Software Installation to deploy the SEP package across 1000+ computers where it will read the setAid.ini file.  Thanks again.



  • 7.  RE: Unable to deploy SEP 12 via GPO without NTP component
    Best Answer

    Posted Feb 25, 2014 09:01 AM

    As the single .exe appears to be working, perhaps you could just set a simple machine starup script in GPO to do something kinda like the below:

    if not exist %temp%\sepinstaller.exe
    {
        xcopy \\<networklocation>\sepinstaller.exe %temp%
        %temp%\sepinstaller.exe
    }

    As always, test thoroughly in your own environment and blah blah blah



  • 8.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 09:06 AM

    One more from my end

    When Installing Symantec Endpoint Protection 11 by Active Directory Group Policy Object, Which Method of Deployment is Supported?

    http://www.symantec.com/docs/TECH91330

    About installing clients with Active Directory Group Policy Object

    http://www.symantec.com/docs/HOWTO26773



  • 9.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 09:41 AM

     This is the direction I think we are going to go, though I will have to do some additional testing.  Thanks.



  • 10.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 09:43 AM

    The deployment is assigned, and since that vast majority of our machines are patched Windows 7, they have the current Windows Installer.  Thanks again.



  • 11.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 09:49 AM

    No worries, let us know if you need any help.

    Also, don't forget that with SEP you get licensed to setup your very own Alritis server with the SEP Integration Component.  You may want to have a quick look at that as an alternative deployment method:

    http://www.symantec.com/docs/HOWTO63157

    Note: I'm assuming you've already ruled out the manual remote push methods here, and have only mentioned the fully automated method.



  • 12.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 10:06 AM

    The plan is to do a push install with SEPM to upgrade our current clients, but the GPO script is intended for new machines that join the domain.



  • 13.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 10:10 AM

    Hi, 

    setAid.ini file won't be read by the msi through GPO installation, creating a MST will work.How about creating an MST file? Have you tried that. 

    https://www-secure.symantec.com/connect/articles/creating-transform-mst-file-control-installation-symantec-endpoint-protection



  • 14.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 10:17 AM

    I read about this briefly last night, but this seems overly complicated.  I have to install the SDK, build a custom MST, then push the Sylink because the client is unmanaged by default.  I prefer the simple method where the client is installed during one boot.



  • 15.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 10:58 AM
    This is not working.  I have unsuccessfully tried the following:
     
    • With if statement
    • Without if statement
    • Executing setup.exe directly without xcopy
    • Copying setup file to policies folder and running from there
    The GPO settings are the same as was required for the Software Installation method of deployment (http://www.symantec.com/business/support/index?page=content&id=HOWTO55429), but it looks like either the script is not running, or the setup is not running.
     
    I tested other simple functions with the login script, such as copying files, and these do not appear to be working either.  As means of troubleshooting:
     
    test.vbs:
     
    xcopy \\server\share\test1.txt %temp%
    copy \\server\share\test1.txt c:\
    copy test1.txt %temp%
    xcopy test1.txt c:\
    xcopy c:\windows\write.exe %temp%
    copy c:\windows\write.exe c:\

     

    As far as I can tell, none of these commands were run.  Most peculiar...



  • 16.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 11:15 AM

    I've run similar scripts with sylinkdrop so conventional copying files definitely works.

    Why it's failing in your environnment is very odd.  Have you tried just popping these in a batch file instead of vbs?



  • 17.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 25, 2014 01:52 PM

    For whatever reason, the GPO wasn't being refreshed with script additon I made.  I was able to get the test script to run properly (copying test files), so I updated it again to copy and run the setup.exe, but when I used .vbs, the software didn't install.  Could be I was impatient, or it was broken.  In either case, I changed it to a batch script, waited, and it installed in the background just fine.

    It behaved different than the Software Deployment in that it didn't sit at the Please wait screen while installing, it just started installing in the background.  Looks good so far, just need to make some tweaks to the script and do some additional testing.  Thanks SMLatCST!



  • 18.  RE: Unable to deploy SEP 12 via GPO without NTP component

    Posted Feb 26, 2014 03:30 AM

    No problem, and glad to be of assistance smiley

    To be fair, it did sound like the easiest way of avoiding the whole "install it then change feature set" process you'd be stuck with otherwise.

    As always, it'd be appreciated if you could mark a post as the Solution to aid others who come across the same problem, and come searching on Connect.