Unable to deploy Symantec Enterprise Vault Through SCCM
I have created package for Symantec Enterprise Vault using below command to be deployed on all the versions of Windows clients.
msiexec.exe /i "XXX.mxi" /qn REBOOT=ReallySuppress.
Actually, we are upgrading Symantec Enterprise Vault Add-in for outlook in the all machines of the organization with new version 10.0.527.
I tried it with silent installation on machines without EV, it is getting installed. Whereas, i tried it to upgrade on EV existing machine by executing the same command,
it is not working. Just the msiexec process is always running, until i end the process manually.
Could help me, how can i resolve this issue. or do you have any tool for removing the old version and installing new version or any script.
I tried searching for removal tool, but i didn't find any thing.
do i have to uninstall old version of EV?