Unable to determine location of the existing Ghost installation
We currently have GSS 126.96.36.1993 installed and have been having trouble using Liveupdate to take it to .2266. We did receive a link to download V2.5.1 the other day, but in attempting to install this update we are receiving the following message:
"Unable to determine location of the existing Ghost installation. You need to manually uninstall the existing verion of Ghost before installing the current version"
We have gone through add/remove programs and have also tried using the Norton Removal Tool, but so far have not had success. Any help would be greatly appreciated.