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Unable to download files via Symantec website

Created: 24 Oct 2012 • Updated: 24 Oct 2012 | 1 comment

we are trying to download service pack2 for Backup exec 2010 R3 from this link as when we try to use live update the connection fails before the download begins

http://www.symantec.com/business/support/index?page=content&id=TECH178798&key=15047&basecat=DOWNLOADS&actp=LIST

Howerver, When we click on the link for the file all we get is a web page telling us that case creation will be unavailable on the 26th and 27th of October.

How do I download the files i need to patch my installation of backup exec? 

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CraigV's picture

I've moved this to another forum...more a Symantec issue.

Please send Kevin M a PM if need-be and ask him what's going on with the main Symantec site. Looks like a broken link!

THanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...