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unable to full run full scan

Migration User

Migration UserSep 17, 2009 03:22 AM

  • 1.  unable to full run full scan

    Posted Sep 17, 2009 03:22 AM


  • 2.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:24 AM
    hi,



    i am unable to run full scan on unmanage client.whenever i run it, it is scan like a active scan.

    pls help


  • 3.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:31 AM
    I found "qazwsx/zaqxsw.exe" in my c drive.and i am facing a problem whenever I connect pen drive, automaticly a autorun.inf file i found in pen drive.i tried to delete it, but it is in process unable to delete.after formating pen drive, again i found the same file whenever i connect pen drive.


  • 4.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:38 AM

    Looks like there is a threat on your computer.
    Download NSS and run full scan in safe mode.

    Disable autoplay aswell

    https://www-secure.symantec.com/connect/articles/more-how-disable-autoplay-feature-prevent-virus-spreading-way

    and also check
    https://www-secure.symantec.com/connect/articles/how-find-suspected-threats-your-computer

    Submit all the suspected files to https:..submit.symantec.com/gold



  • 5.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:43 AM
    What happens when you try to do the full scan?


  • 6.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:52 AM
    connect the pen drive
    open the cmd prompt
    navigate to pen drive ,say F:\>

    type attrib -h -s -r

    del autorun.inf

    try to run the scan now


  • 7.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:58 AM
    iot is acan like a active scan only for less then 1 minute


  • 8.  RE: unable to full run full scan

    Posted Sep 17, 2009 03:59 AM
    unable to delete the autorun.inf file.   it is being used


  • 9.  RE: unable to full run full scan

    Posted Sep 17, 2009 04:03 AM

    and the coding i found in inf file.....................



     

    [[[[[[[[[autorun[][[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[]
    [autorun

    :jmp3
    ;wÝ#??m?{??L??íõÀµ????
    open=qazwsx\zaqxsw.exe
    ;捄?sxaA
    icon=%SystemRoot%\system32\SHELL32.dll,4
    action=Open folder to view files using Windows Explorer
    :je0

    shell\\\\open\\\\\\command=qazwsx/zaqxsw.exe

    :cmp

    shell\\\explore\\\\\command=qazwsx/zaqxsw.exe
    ;ÃxöJ?â?g??(nçÒ#
    useautoplay=1
    ;?üC}?ëÄ??{?Z
    [AutoRun]
    :GOTO NUL
     



  • 10.  RE: unable to full run full scan

    Posted Sep 17, 2009 04:40 AM
    Follow this forum discussion and remove autorun.inf


    https://www-secure.symantec.com/connect/forums/how-remove-autoruninf-file


  • 11.  RE: unable to full run full scan

    Posted Sep 17, 2009 05:46 AM
    thanks rafeeq,


    but still when i reconnect pen drive system rebuild the same autorun.inf file


  • 12.  RE: unable to full run full scan

    Posted Sep 17, 2009 06:11 AM
    have you disabled autoplay following the above article.You can download and run Malwarebytes it will surely clean all the virus from your computer


  • 13.  RE: unable to full run full scan

    Posted Sep 17, 2009 06:13 AM
    Check the autorun file on all your hard drives, delete those too.

    try donig a full scan with latest virus defs.

    seem like its coming from your system to pen drive.


  • 14.  RE: unable to full run full scan

    Posted Sep 17, 2009 09:26 AM
    Hi,

    If this computer is connected to LAN, then try to map the drive from the another computer and run full scan.


  • 15.  RE: unable to full run full scan

    Posted Sep 17, 2009 10:55 AM
    if the said virus not even detected by Symantec antivirus, it is highly recommended to submit this file to Symantec Security response team to analyze the file


  • 16.  RE: unable to full run full scan

    Posted Feb 01, 2010 06:41 AM

    if pen drive is affected by autorun.inf trojan,It is als associated with hidden files

    qazwsx\zaqxsw.exe
    qazwsx\Desktop.ini

    size of zaqxsw.exe file is 211,968

    use safe mode command prompt to delete it


    del /a *


    sometimes zaqxsw.exe affect your PC and sit under in C:\RECYCLER\S-1-5-21-8751926100-3516730847-449045751-7323
    directory as  czzi.exe

    search the file czzi.exe in c: 
        dir /s czzi.exe

    and delete it
        del /a czzi.exe 
     

     make a autorun.inf directory in your pen drive root, set its attribute as  hidden and system
     
    attrib +r +h +s  autorun.inf

    ISSUE RESOLVED !

    - Dennis Jaat