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unable to generate policy xml for item software management solution plug-in

  • 1.  unable to generate policy xml for item software management solution plug-in

    Posted Feb 16, 2012 11:03 AM

    I'm seeing the following errors in my logs after upgrading to inventory solution 7.1 sp2 hotfix 1;

    unable to generate policy xml for item software management Solution Plug-in for Windows (32-bit) - Install (bd95bfbf-e672-4665-8a0b-7ad24420c532) from the SWD tables. ---> Altiris.NS.Exceptions.AeXException:

    Anyone any ideas as to what I can do to fix the issue?

    Thanks. 



  • 2.  RE: unable to generate policy xml for item software management solution plug-in

    Posted Feb 16, 2012 12:09 PM

     

    Please review this KB:
    http://www.symantec.com/docs/TECH177513

    Ensure you used 'Install new products' and chose entire suites, not single solutions, and did not use 'View and install updates.'  If you did, use 'Install new products' to install the entire suite.