Ghost Solution Suite

We are trying to image machines across a large college campus. There is one router in the network and multiple layer 2 switches.

We have tested the network using a Multicast traffic generator and that works fine across VLANs.

Our Ghost server is able to multicast to PCs on the same VLAN that it is on, but hangs when trying to multicast across VLANs.

The clients join the session and the session starts but then just hangs. We see traffic from the clients on the port were the Ghost Server is connected and we see Multicast traffic from the server on the port where the clients connect.

We are in desperate need of assistance.

Thanks,

https://www.dropbox.com/s/wocd9mjtd3zwjn3/AHD1P116.1.pcapng?dl=0

Attachment(s)

GhostLog.txt   274 KB 1 version

We're having similar issues. We've been imaging for several years without any issues; now trying to image across a subnet is not possible. The taskbar shows that the client is trying to connect; in GSS it's marked as disconnected.

If I manually install client.msi on the client computer (it won't install from the console) the x disappears and it begins communicating. I've also tried changing the IP on the image machine to reflect the subnet that is in question but that didn't resolve it either.

Any help would be appreciated as we have over 300 pc's and the majority can't be ghosted from the console.

Thank you

Hey there!

Here are a couple articles that may help:

How the Ghost Console and Client communicate over the network (GSS 2.5)
http://www.symantec.com/docs/TECH108194

PXE not crossing subnets or VLANs
http://www.symantec.com/docs/TECH12651

Thank you,

Randall Newnham