Ghost Solution Suite

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  • 1.  Unable to Grab Images

    Posted May 08, 2012 10:34 AM

    Ghost Solution Suite is updated, and I'm having an issue with drivers (I presume).

    When I try to back up PC from a lab it keeps failing to connect to the Virtual Partition.

    The PC is a Dell Precision T3500 with a Broadcom 57XX Gigabit driver. I have the drivers from Dell and still getting the following error under the Event Log:

     

    Drivers could not be found in the PreOS.

    oem74.inf "Intel" ICH10 Family 6 Port SATA

    netb57vx.inf "Broadcom"

     

    Any help would be appreciated.



  • 2.  RE: Unable to Grab Images
    Best Answer

    Posted May 08, 2012 10:55 AM

    Make sure that you add Vista32 drivers as the WINPE version 2.0 is based on Vista .

    Download the drivers from the links mentioned below ,

    Network,

    http://www.dell.com/support/drivers/us/en/04/DriverDetails?DriverId=H7RFC&FileId=2731108323&DriverName=Broadcom%2057XX%20Gigabit%20Integrated%20Controller%2C%20v.12.8.0%2C%20A01&productCode=precision-t3500&urlProductCode=False

    Storage

    http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats?DriverId=4HM0V&FileId=2939775061&productCode=precision-t3500&urlProductCode=False

    Extract the drivers by running the .exe file and pointing to a folder.

    Follow the article mentioned below to add drivers under WINPE ,

    http://www.symantec.com/docs/TECH110136

    Make sure that the template to which you add drivers is used for the client machine under Console (Right click client-> Properties-> Client tab->Virtual partition Pre-OS)

     



  • 3.  RE: Unable to Grab Images

    Posted May 08, 2012 02:27 PM

    Thanks alot that finally worked.