Video Screencast Help

unable to handle device

Created: 31 Jul 2012 | 1 comment

Hi all,

Cant connect using pcanywhere. I made sure the proper ports were open and i can ping the machine. I can even rdp using smp, but i keep getting this error

when trying to use pcanywhere. Any help would be greatly appreciated.

 

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ICHCB's picture

Also what is your exact error?  It isn't clear.    Know that once you RDP to a host it is considered in a bad state until you reboot the system as pcAnywhere and RDP conflict with one another.   

If one of your machines is 12.5.5 (sp4) and one is older than that know that the newest version isn't backwards compatible and has been a major pain point.

Some more info and maybe we can figure some thing out.

cheers.

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