Endpoint Protection

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  • 1.  Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 10, 2009 12:15 PM
    "symantec endpoint manager embedded database synchronization error unable to connect to specified server.



  • 2.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 10, 2009 12:47 PM
     Makre sure both SEPM are of the Same version.



  • 3.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 10, 2009 04:15 PM
    Yes, they are both the same versions. The initial install says it completes fine. I have an open ticket with Symantec on this issue. I have also had a Webx session with them and they are still unable to determine why it will not install all of the services. The only service that is present is the Embeded Database service.


  • 4.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 10, 2009 11:44 PM
     Run upgrade.bat on the main server once.


  • 5.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 17, 2009 09:06 AM
    This is the latest error message I had received. I installed the softwa locally onto a newl server I built Win2003 Sp2. just to make sure it wasn't the software install. It install fine as a new site. I then uninstalled and tried again as an additional site with database replication option.
    Synchronization to the remote site failed. JZ06:Caught IOException:
    com.sybase.jdbc2.jdbc. SybConnectionDeadException:JZ0c0: Connection is already closed.



  • 6.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 17, 2009 10:31 AM
     1. Is port 8443 open between these 2 servers are you able to do telnet on port 8443 between them.

    2. When is it failing is it failing after 4 hours ..or immideately.

    Go to start - run -odbcad32 ->SystemDSN- Select SEPMDSN and click Configure->Network->Increase Liveliness Timeout to 5 minutes ( 300 secs)
    Idle TIme to 300 min.Buffer size 5120 bytes (5mb)

    Try again see if it replicates...


  • 7.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Nov 17, 2009 10:53 AM
     Starting portqry.exe -n 10.103.1.38 -e 8443 -p TCP ...
    Querying target system called:
     10.103.1.38
    Attempting to resolve IP address to a name...
    IP address resolved to wuswplsav01.uswpl.danet
    querying...
    TCP port 8443 (unknown service): LISTENING
    portqry.exe -n 10.103.1.38 -e 8443 -p TCP exits with return code 0x00000000.

    Server were the embeded database resides

     Starting portqry.exe -n 10.104.4.116 -e 8443 -p TCP ...
    Querying target system called:
     10.104.4.116
    Attempting to resolve IP address to a name...
    IP address resolved to sepmtest
    querying...
    TCP port 8443 (unknown service): NOT LISTENING
    portqry.exe -n 10.104.4.116 -e 8443 -p TCP exits with return code 0x00000001

    Server were I am trying to install software.

    It is failing after a long period of trying to create and replicate the database. I do appreciate your help.



  • 8.  RE: Unable to install Endpoint Manger and replicate embeded databse to an existing server

    Posted Dec 18, 2009 11:35 PM
    Hi, danonjay,

    You have received the message "NOT LISTENING" probably this port on this way is closed or filtered, you must check that this ports are open before continue in both way.

    The explanation of the message "NOT LISTENING" you can find in this article from Microsoft: http://support.microsoft.com/?scid=kb%3Ben-us%3B310099&x=5&y=8.

    Aditionally this is article of the ports that symantec endpoint protection use: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007090614430148.

    Your post did help me to fix my problem.

    Regards,