Endpoint Protection

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  • 1.  Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Mar 27, 2013 04:48 AM

    SEP ROLL BACK,

     

    disabled windows firewall

    disabled uac

    logged in as administrator

    core file installed fine

    it is new server 2008 r2

    no other protection software present

    64bit process

     

    any suggestion.........

     

     



  • 2.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Broadcom Employee
    Posted Mar 27, 2013 04:59 AM
    what is the SEP version? can you post the sep_inst.log ? this file can be founder under %temp%


  • 3.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.



  • 4.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Mar 27, 2013 05:33 AM

    post the install log file as mentioned by pete.



  • 5.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Mar 27, 2013 06:13 AM

    Might be this known issue

    Symantec Endpoint Protection client fails to install to recently updated Windows 8 computers

    Article:TECH203996  |  Created: 2013-03-18  |  Updated: 2013-03-18  |  Article URL http://www.symantec.com/docs/TECH203996

     

    Disable Windows Defender and remove KB2781197 and try the install again



  • 6.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Mar 28, 2013 01:07 AM

    Hi,

    Which version of SEP you are using on your environment?

    Can you please post the SEP_INST.log located at %temp% (default)?

    Regards

    Ajin



  • 7.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Mar 28, 2013 02:56 AM
    Find the attach Symantec Endpoint Protection 12.1 client install rolls back, returning 1603 Article:TECH170259 | Created: 2011-09-23 | Updated: 2011-12-07 | Article URL http://www.symantec.com/docs/TECH170259 https://www-secure.symantec.com/connect/forums/firewall-driver-not-loaded-windows-8-sep-12120152015


  • 8.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Mar 29, 2013 07:55 AM

    Hi

    Please install Liveupdate and then run Setup.exe

    Regards

     



  • 9.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Apr 09, 2013 01:19 AM

    Kindly revert with the update status?



  • 10.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Trusted Advisor
    Posted Jun 12, 2013 12:10 PM

    Hello,

    This problem is fixed in the Latest version of Symantec Endpoint Protection 12.1 Release Update 3 (12.1 RU3) which has been released on June 6 2013.

    New fixes and features in Symantec Endpoint Protection 12.1.3

    http://www.symantec.com/docs/TECH206828

    After applying Microsoft update KB2781197 to a Windows 8 computer, the Symantec Endpoint Protection client installer fails

    Fix ID: 3123310

    Solution: For installations on Windows 8, removed the option to enable/disable Windows Defender after install, as this is no longer supported. Windows Security Center (WSC) will automatically disable Windows Defender when Symantec Endpoint Protection registers with WSC.

    For information on how to obtain the latest build of Symantec Endpoint Protection, read ‘Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control

    For more - Check these BLOG's:

    1) Latest Symantec Endpoint Protection Released - SEP 12.1.RU3

    https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru3

    2) What's new with Latest Symantec Endpoint Protection SEP 12.1.RU3

    https://www-secure.symantec.com/connect/blogs/whats-new-latest-symantec-endpoint-protection-sep-121ru3

    3) Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU3

    https://www-secure.symantec.com/connect/blogs/knowledgebase-articles-symantec-endpoint-protection-121-ru3

    4) Knowledgebase Articles for Symantec Endpoint Protection SBE 12.1. RU3

    https://www-secure.symantec.com/connect/blogs/knowledgebase-articles-symantec-endpoint-protection-sbe-121-ru3

    Hope that helps!!



  • 11.  RE: Unable to install SEP 12.1 ru2 in my windows 8 unmanaged client.

    Posted Jun 14, 2013 07:33 AM

    Hi

    Please install SEP 12.1 RU3

    Regards