Endpoint Protection

 View Only

  • 1.  Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 13, 2013 11:00 PM
      |   view attached

    I've tried to install SEP 12.1 on my window server 2003 R2 server but failed. the error “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.” pops up.

    I tried troubleshoot by following the guide in this link:

    http://www.symantec.com/connect/forums/sep-121-will-not-install-detected-system-changes-requiring-reboot

    http://service1.symantec.com/SUPPORT/ent-security.nsf/ppfdocs/2007121609023348?Open&dtype=corp&src=&seg=&om=1&om_out=prod

    I remove the registry, and try to install without reboot. The same error came out.

    I try it again by removing the registry and reboot. Same result.

    The Installation log is attached.

     

    Attachment(s)

    zip
    SEP_INST.zip   108 KB 1 version


  • 2.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 13, 2013 11:42 PM

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\

    hight light Session Manager on the right hand side delete the value 
    PendingFileRenameOperations

    Also delete the same value from
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet001\Control\Session Manager\PendingFileRenameOperations

    Check Vikram Comment

    http://www.symantec.com/connect/forums/alleged-pending-system-changes-require-reboot-errors-endpoint-installer#comment-3283371



  • 3.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 13, 2013 11:49 PM

    Installer Information - "Symantec Endpoint Protection has detected that there are pending system changes that require a reboot." when trying to install SEP 11.0 on Windows 7

    Article:TECH95608  |  Created: 2009-01-18  |  Updated: 2010-01-01  |  Article URL http://www.symantec.com/docs/TECH95608

     Edit #

    https://www-secure.symantec.com/connect/articles/pending-file-rename-operations

    Check mithun Comments

    https://www-secure.symantec.com/connect/forums/endpoint-protection-will-not-install-0#comment-7532391



  • 4.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 13, 2013 11:59 PM

    Hi

    Can you please let me know which the version of SEP 12.1 you are trying to install

    Regards

     



  • 5.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 16, 2013 08:08 PM

    The SEP version is 12.1.2015.2015

    The server OS is win server 2003 R2 SP2 32bit.

    I've install to other server with win server 2008 R2 SP1 without problems.

     



  • 6.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 16, 2013 10:59 PM

    Delete the keys as mentioned in the above link, do not reboot and run the installation again.



  • 7.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 17, 2013 05:34 AM

    Hi,

    You have delete manually from registry as well symantec content from program file.



  • 8.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 23, 2013 08:05 PM

    Hi,

    I recreated the 32bit installation package for server, reboot the client and install without removing the symantec registry. The installation was successful.

    Previously I tried push install but was not able to install.



  • 9.  RE: Unable to install SEP 12.1 on Window server 2003 R2. “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    Posted Jun 24, 2013 07:11 AM

    Hi

    Can you please register the Windows installer and install SEP client again

    Regard