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Unable to install SEP Ru5 on Windows 2000,While Installing Liveupdate it shows install Error 10

Updated: 22 May 2010 | 5 comments
John Thomson's picture
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This issue has been solved. See solution.

 

Title:Unable to install SEP RU5 on Windows 2000,While Installing Liveupdate it shows install Error 10

Steps Tried
Created a new user Account with Administrator Previlige

Then tried to install lusetup still same problem,however i was able to install other applications without any issues.

Able to install Windows Installer Cleanup Successfully.

Followed this article http://service1.symantec.com/SUPPORT/sharedtech.nsf/d3c44a1678bd8f45852566aa005902cb/cc9946a5f817049488256de5005f2a90?OpenDocument&src=bar_sch_nam

Restarted the Computer tried to install Still it fails

Any Suggestions please help!

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Vikram Kumar-SAV to SEP's picture
24
Nov
2009
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 Make sure your 2000 machine

 Make sure your 2000 machine has Service Pack 4 and Internet Explorer 6.0 or later

John Thomson's picture
24
Nov
2009
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Thanks for the Suggestion Vikram

Hi Vikram

Thanks for the Suggestion

I have Checked it,I am using Windows 2000 SP4,IE 6.0

however Still the Installation of Liveupdate provides the same error Install Error 10

Please help!

Prachand's picture
24
Nov
2009
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Title: 'How to Troubleshoot a

Title: 'How to Troubleshoot a failed Windows LiveUpdate installation'
Document ID: 2008080509424648
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008080509424648?Open&seg=ent

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Vikram Kumar-SAV to SEP's picture
25
Nov
2009
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John Thomson's picture
06
Dec
2009
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Thank you

Prachand and Vikram thanks for the Update

I will let you know the status soon