Endpoint Protection

I have faced an issue with Windows 7 os for installation of Symantec 12.1 RU2 client.

When I am installing client in Windows 7, it is installing successfully (checked window app log).

I am not able to open Symantec GUI. Also Symantec GUI is showing as empty in all programs.

I used clean-wipe tool also, no luck.

Please suggest.

See if this helps

Symantec Endpoint Protection Client shows "No Protection Technologies Installed" error message

can you send the screenshot?

does the SEP files exist in the registry and the dinstallation drive?

Is there any error message occur while installation?

Any service not avaialbe in system (this type of message)?

Hi

Please run the cleanwipe

Install Liveupdate and then run setup.exe

Regards

Hi,

Can you create a new package through the console and try again?

Deploy the package from SEPM and then check.

hello,

I have facing same issue so i have use cleanwipe tool and reinstall sep client.

Receiving CleanWipe utility requires you to create a case with Symantec

You can use Letest Clean SEP 12.1 RU2

https://www-secure.symantec.com/connect/articles/n...

Hi

Any update on the provided steps

Regards

Hello,

Check these Articles: 

Symantec Endpoint Protection reports "No Symantec Protection technologies are Installed"

http://www.symantec.com/docs/TECH93564

Clients show "No Symantec protection technologies are installed" after migrating the SEPM from 11.x to 12.1

http://www.symantec.com/docs/TECH164677

Symantec Endpoint Protection reports "No Symantec Protection technologies are Installed" with a specific account from Active Directory

http://www.symantec.com/docs/TECH96475

Hope that helps!!

HI, 

Is your client is a managed / unmanaged?

How you are installing the client and which version you are using?

Regards

Ajin