I had previously installed Symantec Protection 6 0 6 for SharePoint Servers and Symantec Protection Engine on a Windows Server 2008 R2 Enterprise SP 1
The following JRE was installed.
java version "1.8.0_45"
Java(TM) SE Runtime Environment (build 1.8.0_45-b14)
Java HotSpot(TM) 64-Bit Server VM (build 25.45-b02, mixed mode)
I then configured the both and all was working fine, then one day I found the Symantec Protection Engine serivce was stopped. I tried to restart the service with no avail and found the following error.
UI[2]=C:\Program Files (x86)\Symantec\Scan Engine\symcscan.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Symantec Protection Engine Service stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
I decided to uninstall and reinstall the Symantec Protection Engine and reevied the following:
The java runtime environment could not be found. Please install the java runtimem 1.5 family, preferably build 13 or higher.
I verified that JRE was still installed.
Any ideas on how resolve this issue.