Endpoint Protection

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  • 1.  unable to install Symatec endpoint on windows 7

    Posted Mar 30, 2011 08:26 AM
    i try to install symatec endpoint vesrion 11.0.6200.754 on windows 7 .. and the instatlation take long time and then faild with this lof file Any help plz??????? === Verbose logging started: 30/03/2011 13:51:18 Build type: SHIP UNICODE 5.00.7600.00 Calling process: C:\Windows\system32\MSIEXEC.EXE === MSI (c) (64:A8) [13:51:18:329]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg MSI (c) (64:A8) [13:51:18:329]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg MSI (c) (64:54) [13:51:18:345]: Resetting cached policy values MSI (c) (64:54) [13:51:18:345]: Machine policy value 'Debug' is 0 MSI (c) (64:54) [13:51:18:345]: ******* RunEngine: ******* Product: C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi ******* Action: ******* CommandLine: ********** MSI (c) (64:54) [13:51:18:345]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (64:54) [13:51:18:345]: Grabbed execution mutex. MSI (c) (64:54) [13:51:18:360]: Cloaking enabled. MSI (c) (64:54) [13:51:18:360]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (64:54) [13:51:18:360]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (80:38) [13:51:18:360]: Running installation inside multi-package transaction C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi MSI (s) (80:38) [13:51:18:360]: Grabbed execution mutex. MSI (s) (80:84) [13:51:18:376]: Resetting cached policy values MSI (s) (80:84) [13:51:18:376]: Machine policy value 'Debug' is 0 MSI (s) (80:84) [13:51:18:376]: ******* RunEngine: ******* Product: C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi ******* Action: ******* CommandLine: ********** MSI (s) (80:84) [13:51:18:376]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (80:84) [13:51:18:391]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0 MSI (s) (80:84) [13:51:18:391]: Note: 1: 1715 2: Symantec Endpoint Protection MSI (s) (80:84) [13:51:18:391]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Symantec Endpoint Protection.". MSI (s) (80:84) [13:51:36:284]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 74. MSI (s) (80:84) [13:51:36:284]: File will have security applied from OpCode. MSI (s) (80:84) [13:51:36:315]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi' against software restriction policy MSI (s) (80:84) [13:51:36:315]: Note: 1: 2262 2: DigitalSignature 3: -2147287038 MSI (s) (80:84) [13:51:36:315]: SOFTWARE RESTRICTION POLICY: C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi is not digitally signed MSI (s) (80:84) [13:51:36:315]: SOFTWARE RESTRICTION POLICY: C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi is permitted to run at the 'unrestricted' authorization level. MSI (s) (80:84) [13:51:36:315]: End dialog not enabled MSI (s) (80:84) [13:51:36:315]: Original package ==> C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi MSI (s) (80:84) [13:51:36:315]: Package we're running from ==> C:\Windows\Installer\58302.msi MSI (s) (80:84) [13:51:36:330]: APPCOMPAT: Compatibility mode property overrides found. MSI (s) (80:84) [13:51:36:330]: APPCOMPAT: looking for appcompat database entry with ProductCode '{84B70C16-7032-41EE-965C-3C8D9D566CBB}'. MSI (s) (80:84) [13:51:36:330]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (80:84) [13:51:36:330]: MSCOREE not loaded loading copy from system32 MSI (s) (80:84) [13:51:36:330]: Machine policy value 'TransformsSecure' is 0 MSI (s) (80:84) [13:51:36:330]: User policy value 'TransformsAtSource' is 0 MSI (s) (80:84) [13:51:36:330]: Machine policy value 'DisablePatch' is 0 MSI (s) (80:84) [13:51:36:330]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (80:84) [13:51:36:330]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (80:84) [13:51:36:330]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (80:84) [13:51:36:330]: APPCOMPAT: looking for appcompat database entry with ProductCode '{84B70C16-7032-41EE-965C-3C8D9D566CBB}'. MSI (s) (80:84) [13:51:36:330]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (80:84) [13:51:36:330]: Transforms are not secure. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\samirm\AppData\Local\Temp\SEP_INST.LOG'. MSI (s) (80:84) [13:51:36:330]: Command Line: REBOOT=ReallySuppress SETUPEXEDIR=C:\Users\samirm\AppData\Local\Temp\Symantec CURRENTDIRECTORY=C:\Users\samirm\AppData\Local\Temp\Symantec CLIENTUILEVEL=2 CLIENTPROCESSID=3684 MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{75FADE44-CEE8-48BF-B235-0024ACB1E3FD}'. MSI (s) (80:84) [13:51:36:330]: Product Code passed to Engine.Initialize: '' MSI (s) (80:84) [13:51:36:330]: Product Code from property table before transforms: '{84B70C16-7032-41EE-965C-3C8D9D566CBB}' MSI (s) (80:84) [13:51:36:330]: Product Code from property table after transforms: '{84B70C16-7032-41EE-965C-3C8D9D566CBB}' MSI (s) (80:84) [13:51:36:330]: Product not registered: beginning first-time install MSI (s) (80:84) [13:51:36:330]: Product {84B70C16-7032-41EE-965C-3C8D9D566CBB} is not managed. MSI (s) (80:84) [13:51:36:330]: MSI_LUA: Credential prompt not required, user is an admin MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (s) (80:84) [13:51:36:330]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (80:84) [13:51:36:330]: User policy value 'SearchOrder' is 'nmu' MSI (s) (80:84) [13:51:36:330]: Adding new sources is allowed. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (s) (80:84) [13:51:36:330]: Package name extracted from package path: 'Symantec AntiVirus.msi' MSI (s) (80:84) [13:51:36:330]: Package to be registered: 'Symantec AntiVirus.msi' MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding IsAdminPackage property. Its value is '1'. MSI (s) (80:84) [13:51:36:330]: Machine policy value 'DisableMsi' is 0 MSI (s) (80:84) [13:51:36:330]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (80:84) [13:51:36:330]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (80:84) [13:51:36:330]: Product installation will be elevated because user is admin and product is being installed per-machine. MSI (s) (80:84) [13:51:36:330]: Running product '{84B70C16-7032-41EE-965C-3C8D9D566CBB}' with elevated privileges: Product is assigned. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec'. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec'. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3684'. MSI (s) (80:84) [13:51:36:330]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0 MSI (s) (80:84) [13:51:36:330]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality. MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'. MSI (s) (80:84) [13:51:36:330]: TRANSFORMS property is now: MSI (s) (80:84) [13:51:36:330]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '301'. MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\Favorites MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\Documents MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Recent MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\SendTo MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Templates MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Local MSI (s) (80:84) [13:51:36:330]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\Pictures MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\AppData\Roaming\Microsoft\Windows\Start Menu MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Users\samirm\Desktop MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates MSI (s) (80:84) [13:51:36:346]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (s) (80:84) [13:51:36:346]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (s) (80:84) [13:51:36:346]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated. MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'. MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (s) (80:84) [13:51:36:346]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'admin'. MSI (s) (80:84) [13:51:36:346]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Hewlett-Packard Company'. MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\58302.msi'. MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi'. MSI (s) (80:84) [13:51:36:346]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (s) (80:84) [13:51:36:346]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (80:84) [13:51:36:346]: Machine policy value 'DisableRollback' is 0 MSI (s) (80:84) [13:51:36:346]: User policy value 'DisableRollback' is 0 MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'. === Logging started: 30/03/2011 13:51:36 === MSI (s) (80:84) [13:51:36:346]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (s) (80:84) [13:51:36:346]: Doing action: INSTALL Action start 13:51:36: INSTALL. MSI (s) (80:84) [13:51:36:346]: Running ExecuteSequence MSI (s) (80:84) [13:51:36:346]: Doing action: CommonAppDataFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonAppDataFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 property. Its value is 'C:\ProgramData\'. Action start 13:51:36: CommonAppDataFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. MSI (s) (80:84) [13:51:36:362]: Doing action: System16Folder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 Action ended 13:51:36: CommonAppDataFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding System16Folder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 property. Its value is 'C:\Windows\system\'. Action start 13:51:36: System16Folder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 Action ended 13:51:36: System16Folder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. MSI (s) (80:84) [13:51:36:362]: Doing action: ProgramFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 Action ended 13:51:36: SystemFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding ProgramFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 property. Its value is 'C:\Program Files\'. Action start 13:51:36: ProgramFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 Action ended 13:51:36: ProgramFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1 Action ended 13:51:36: CommonFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1. MSI (s) (80:84) [13:51:36:362]: Doing action: ProgramFilesFolder.93C43188_D2F5_461E_B42B_C3A2A318345C Action ended 13:51:36: CommonFilesFolder.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding ProgramFilesFolder.93C43188_D2F5_461E_B42B_C3A2A318345C property. Its value is 'C:\Program Files\'. Action start 13:51:36: ProgramFilesFolder.93C43188_D2F5_461E_B42B_C3A2A318345C. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.AE34FE77_F4D6_42C5_A0D4_A58BE72B0219 Action ended 13:51:36: ProgramFilesFolder.93C43188_D2F5_461E_B42B_C3A2A318345C. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.AE34FE77_F4D6_42C5_A0D4_A58BE72B0219 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.AE34FE77_F4D6_42C5_A0D4_A58BE72B0219. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.611D9A69_39FC_4998_998E_1ECADF28A979 Action ended 13:51:36: CommonFilesFolder.AE34FE77_F4D6_42C5_A0D4_A58BE72B0219. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.611D9A69_39FC_4998_998E_1ECADF28A979 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.611D9A69_39FC_4998_998E_1ECADF28A979. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E Action ended 13:51:36: CommonFilesFolder.611D9A69_39FC_4998_998E_1ECADF28A979. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E Action ended 13:51:36: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E Action ended 13:51:36: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E Action ended 13:51:36: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E Action ended 13:51:36: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E Action ended 13:51:36: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.58B3CBD8_773E_456F_B761_5F9C67C2E7B1 Action ended 13:51:36: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.58B3CBD8_773E_456F_B761_5F9C67C2E7B1 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.58B3CBD8_773E_456F_B761_5F9C67C2E7B1. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.BF6FF7BD_CEB9_4E46_A42A_F2D66B1408DE Action ended 13:51:36: CommonFilesFolder.58B3CBD8_773E_456F_B761_5F9C67C2E7B1. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.BF6FF7BD_CEB9_4E46_A42A_F2D66B1408DE property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.BF6FF7BD_CEB9_4E46_A42A_F2D66B1408DE. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.36948328_55DA_46B6_83BE_D004EF7F2582 Action ended 13:51:36: CommonFilesFolder.BF6FF7BD_CEB9_4E46_A42A_F2D66B1408DE. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.36948328_55DA_46B6_83BE_D004EF7F2582 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.36948328_55DA_46B6_83BE_D004EF7F2582. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.538DD692_7153_4092_B920_08C862D08386 Action ended 13:51:36: CommonFilesFolder.36948328_55DA_46B6_83BE_D004EF7F2582. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonFilesFolder.538DD692_7153_4092_B920_08C862D08386 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.538DD692_7153_4092_B920_08C862D08386. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonAppDataFolder.538DD692_7153_4092_B920_08C862D08386 Action ended 13:51:36: CommonFilesFolder.538DD692_7153_4092_B920_08C862D08386. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonAppDataFolder.538DD692_7153_4092_B920_08C862D08386 property. Its value is 'C:\ProgramData\'. Action start 13:51:36: CommonAppDataFolder.538DD692_7153_4092_B920_08C862D08386. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E Action ended 13:51:36: CommonAppDataFolder.538DD692_7153_4092_B920_08C862D08386. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E Action ended 13:51:36: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\'. Action start 13:51:36: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E Action ended 13:51:36: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. MSI (s) (80:84) [13:51:36:362]: Doing action: ProgramFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55 Action ended 13:51:36: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding ProgramFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55 property. Its value is 'C:\Program Files\'. Action start 13:51:36: ProgramFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonAppDataFolder.DD672C28_4216_4DEF_980E_970B569C3C55 Action ended 13:51:36: ProgramFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding CommonAppDataFolder.DD672C28_4216_4DEF_980E_970B569C3C55 property. Its value is 'C:\ProgramData\'. Action start 13:51:36: CommonAppDataFolder.DD672C28_4216_4DEF_980E_970B569C3C55. MSI (s) (80:84) [13:51:36:362]: Doing action: SystemFolder.DD672C28_4216_4DEF_980E_970B569C3C55 Action ended 13:51:36: CommonAppDataFolder.DD672C28_4216_4DEF_980E_970B569C3C55. Return value 1. MSI (s) (80:84) [13:51:36:362]: PROPERTY CHANGE: Adding SystemFolder.DD672C28_4216_4DEF_980E_970B569C3C55 property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.DD672C28_4216_4DEF_980E_970B569C3C55. MSI (s) (80:84) [13:51:36:362]: Doing action: CommonFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55 Action ended 13:51:36: SystemFolder.DD672C28_4216_4DEF_980E_970B569C3C55. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding CommonFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55. MSI (s) (80:84) [13:51:36:377]: Doing action: SystemFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 Action ended 13:51:36: CommonFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding SystemFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 property. Its value is 'C:\Windows\system32\'. Action start 13:51:36: SystemFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. MSI (s) (80:84) [13:51:36:377]: Doing action: CommonFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 Action ended 13:51:36: SystemFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding CommonFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. MSI (s) (80:84) [13:51:36:377]: Doing action: CommonAppDataFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 Action ended 13:51:36: CommonFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding CommonAppDataFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 property. Its value is 'C:\ProgramData\'. Action start 13:51:36: CommonAppDataFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. MSI (s) (80:84) [13:51:36:377]: Doing action: ProgramFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 Action ended 13:51:36: CommonAppDataFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding ProgramFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 property. Its value is 'C:\Program Files\'. Action start 13:51:36: ProgramFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. MSI (s) (80:84) [13:51:36:377]: Doing action: System16Folder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 Action ended 13:51:36: ProgramFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding System16Folder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 property. Its value is 'C:\Windows\system\'. Action start 13:51:36: System16Folder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. MSI (s) (80:84) [13:51:36:377]: Doing action: CommonFilesFolder.14DD7176_DF3C_4FFC_B723_66069FF29729 Action ended 13:51:36: System16Folder.6500F9C2_37EA_4F25_A4DE_6211026D9C01. Return value 1. MSI (s) (80:84) [13:51:36:377]: PROPERTY CHANGE: Adding CommonFilesFolder.14DD7176_DF3C_4FFC_B723_66069FF29729 property. Its value is 'C:\Program Files\Common Files\'. Action start 13:51:36: CommonFilesFolder.14DD7176_DF3C_4FFC_B723_66069FF29729. MSI (s) (80:84) [13:51:36:377]: Doing action: LocateSourceDir.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 Action ended 13:51:36: CommonFilesFolder.14DD7176_DF3C_4FFC_B723_66069FF29729. Return value 1. MSI (s) (80:5C) [13:51:36:377]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIE8CC.tmp, Entrypoint: LocateSourceDir MSI (s) (80:B8) [13:51:36:377]: Generating random cookie. MSI (s) (80:B8) [13:51:36:377]: Created Custom Action Server with PID 3416 (0xD58). MSI (s) (80:EC) [13:51:36:393]: Running as a service. MSI (s) (80:EC) [13:51:36:393]: Hello, I'm your 32bit Impersonated custom action server. Action start 13:51:36: LocateSourceDir.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5. AgentMainCA: SourceDir= MSI (s) (80!7C) [13:51:36:455]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec\'. AgentMainCA: OriginalDatabase=C:\Users\samirm\AppData\Local\Temp\Symantec\Symantec AntiVirus.msi MSI (s) (80:84) [13:51:36:455]: Doing action: SetInstallStateFailed.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 Action ended 13:51:36: LocateSourceDir.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5. Return value 1. MSI (s) (80:60) [13:51:36:471]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIE91B.tmp, Entrypoint: SetInstallStateFailed Action start 13:51:36: SetInstallStateFailed.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5. MSI (s) (80:84) [13:51:36:923]: Doing action: CheckAndFixccSettings.D3A883B9_8F94_4E7D_96B6_852388CE5647 Action ended 13:51:36: SetInstallStateFailed.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5. Return value 1. MSI (s) (80:B4) [13:51:36:923]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEAF0.tmp, Entrypoint: _CheckAndFixccSettings@4 Action start 13:51:36: CheckAndFixccSettings.D3A883B9_8F94_4E7D_96B6_852388CE5647. MSIASSERT - CheckAndFixccSettings: ccSetDLL is -1: MSIASSERT - CheckAndFixccSettings: ccSetMgrEXE is -1: MSI (s) (80:84) [13:51:37:017]: Doing action: AppSearch Action ended 13:51:37: CheckAndFixccSettings.D3A883B9_8F94_4E7D_96B6_852388CE5647. Return value 1. Action start 13:51:37: AppSearch. MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Intel\LANDesk\Virusprotect6\CurrentVersion 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2 MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2 MSI (s) (80:84) [13:51:37:017]: PROPERTY CHANGE: Adding SDIDATFOUND.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec\sdi.dat'. MSI (s) (80:84) [13:51:37:017]: PROPERTY CHANGE: Adding SERDEFDATFOUND.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec\serdef.dat'. MSI (s) (80:84) [13:51:37:017]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2 MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SPMXMLFOUND.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec\SyLink.xml'. MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall\SYLINK\SyLink 3: 2 MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH1 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH2 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding RASMAN_PATH property. Its value is 'C:\Windows\system32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SNACNP_HWPROVIDER_REGVALUE property. Its value is 'RDPNP,LanmanWorkstation,webclient'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SNACNP_PROVIDER_REGVALUE property. Its value is 'RDPNP,LanmanWorkstation,webclient'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH3 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH4 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH5 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH6 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH7 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding SYMRASMAN_REGPATH8 property. Its value is 'C:\Windows\System32\rastls.dll'. MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WZCSVC 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\INTEL\LANDesk\VirusProtect6\CurrentVersion 3: 2 MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding DEFENDERFOUND.93C43188_D2F5_461E_B42B_C3A2A318345C property. Its value is 'Microsoft Windows Defender'. MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding DEFENDERFOUND64.93C43188_D2F5_461E_B42B_C3A2A318345C property. Its value is 'Microsoft Windows Defender'. MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\EXCHNG32.EXE 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Intel\LANDesk\Virusprotect6\CurrentVersion\Storages\MicrosoftExchangeClient 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Intel\LANDesk\Virusprotect6\CurrentVersion 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\notes.exe 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Intel\LANDesk\Virusprotect6\CurrentVersion\Storages\LotusNotes 3: 2 MSI (s) (80:84) [13:51:37:032]: PROPERTY CHANGE: Adding OUTLOOKFOUND property. Its value is 'C:\Program Files\Microsoft Office\Office12\'. MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Symantec\InstalledApps 3: 2 MSI (s) (80:84) [13:51:37:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\TSE 3: 2 MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2 MSI (s) (80:84) [13:51:37:048]: PROPERTY CHANGE: Adding EXPLORERCHECK property. Its value is 'C:\Windows\explorer.exe'. MSI (s) (80:84) [13:51:37:048]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\Windows\system32\shdocvw.dll'. MSI (s) (80:84) [13:51:37:048]: PROPERTY CHANGE: Adding NAMECREATION83 property. Its value is '#2'. MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7} 3: 2 MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Norton AntiVirus Corporate Edition 3: 2 MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2 MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2 MSI (s) (80:84) [13:51:37:048]: PROPERTY CHANGE: Adding SETAIDFOUND property. Its value is 'C:\Users\samirm\AppData\Local\Temp\Symantec\SetAid.ini'. MSI (s) (80:84) [13:51:37:048]: PROPERTY CHANGE: Adding SHDOCVW property. Its value is 'C:\Windows\system32\shdocvw.dll'. MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV 3: 2 MSI (s) (80:84) [13:51:37:048]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\WholeSecurity Inc.\Confidence Online(tm) Server 3: 2 MSI (s) (80:84) [13:51:37:064]: Doing action: checkInstallBlocksIE.87654321_4321_4321_4321_210987654321 Action ended 13:51:37: AppSearch. Return value 1. MSI (s) (80:AC) [13:51:37:064]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEB7D.tmp, Entrypoint: checkInstallBlocksIE Action start 13:51:37: checkInstallBlocksIE.87654321_4321_4321_4321_210987654321. IDCCA: CMsiUtil::isActionScheduled: Unable to fetch view (Result: 259) MSI (s) (80:84) [13:51:37:609]: Doing action: ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1 Action ended 13:51:37: checkInstallBlocksIE.87654321_4321_4321_4321_210987654321. Return value 1. MSI (s) (80:50) [13:51:37:609]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEDA0.tmp, Entrypoint: _CheckExistingCCInstalledAppsCcWebWnd@4 Action start 13:51:37: ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1. MSIRESULT !!FAILED!! - CheckExistingCCInstalledApps: Unable to open key. Return:2: MSI (s) (80:84) [13:51:37:687]: Doing action: CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF Action ended 13:51:37: ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1. Return value 1. MSI (s) (80:1C) [13:51:37:703]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEDEF.tmp, Entrypoint: _CheckServicesInstalled@4 Action start 13:51:37: CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF. MSI (s) (80!3C) [13:51:37:937]: PROPERTY CHANGE: Adding SERVICESALREADYINSTALLED property. Its value is '0'. MSI (s) (80:84) [13:51:37:937]: Doing action: GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386 Action ended 13:51:37: CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF. Return value 1. MSI (s) (80:60) [13:51:37:937]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEEEA.tmp, Entrypoint: _GetExistingCCInstalledApps@4 Action start 13:51:37: GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386. MSIRESULT !!FAILED!! - CheckExistingCCInstalledApps: Unable to open key. Return:2: MSI (s) (80:84) [13:51:38:093]: Doing action: MSIValidateTrial Action ended 13:51:38: GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386. Return value 1. MSI (s) (80:84) [13:51:38:109]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEF87.tmp, Entrypoint: MSIValidateTrial Action start 13:51:38: MSIValidateTrial. MSI (s) (80:84) [13:51:38:218]: Skipping action: iNoClientTypeDefined.6500F9C2_37EA_4F25_A4DE_6211026D9C01 (condition is false) MSI (s) (80:84) [13:51:38:218]: Doing action: preLaunchCond.87654321_4321_4321_4321_210987654321 Action ended 13:51:38: MSIValidateTrial. Return value 1. MSI (s) (80:5C) [13:51:38:218]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIF005.tmp, Entrypoint: preLaunchCond Action start 13:51:38: preLaunchCond.87654321_4321_4321_4321_210987654321. MSI (s) (80:84) [13:51:38:374]: Doing action: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90 Action ended 13:51:38: preLaunchCond.87654321_4321_4321_4321_210987654321. Return value 1. MSI (s) (80:D8) [13:51:38:374]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIF0A2.tmp, Entrypoint: IsRebootRequiredOSAutoUpdate MSI (s) (80!8C) [13:51:39:497]: PROPERTY CHANGE: Adding REBOOTREQUIREDOSAUTOUPDATE property. Its value is '1'. Action start 13:51:38: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. MSI (s) (80:84) [13:51:39:497]: Skipping action: iNoClientTypeDefined.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 (condition is false) MSI (s) (80:84) [13:51:39:497]: Doing action: LaunchConditions Action ended 13:51:39: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1. Action start 13:51:39: LaunchConditions. MSI (s) (80:84) [13:51:42:274]: Product: Symantec Endpoint Protection -- Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation. MSI (c) (64:A8) [13:51:39:497]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation. Action ended 13:51:42: LaunchConditions. Return value 3. Action ended 13:51:42: INSTALL. Return value 3. Property(S): DiskPrompt = [1] Property(S): UpgradeCode = {24BF7A02-B60A-494B-843A-793BBC77DED4} Property(S): VersionNT = 601 Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(S): AppDataFolder = C:\Users\samirm\AppData\Roaming\ Property(S): CommonAppDataFolder = C:\ProgramData\ Property(S): CommonFilesFolder = C:\Program Files\Common Files\ Property(S): SystemFolder = C:\Windows\system32\ Property(S): DesktopFolder = C:\Users\Public\Desktop\ Property(S): FavoritesFolder = C:\Users\samirm\Favorites\ Property(S): FontsFolder = C:\Windows\Fonts\ Property(S): LocalAppDataFolder = C:\Users\samirm\AppData\Local\ Property(S): MyPicturesFolder = C:\Users\samirm\Pictures\ Property(S): PersonalFolder = C:\Users\samirm\Documents\ Property(S): ProgramFilesFolder = C:\Program Files\ Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(S): TempFolder = C:\Users\samirm\AppData\Local\Temp\ Property(S): SendToFolder = C:\Users\samirm\AppData\Roaming\Microsoft\Windows\SendTo\ Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(S): System16Folder = C:\Windows\system\ Property(S): SourceDir = C:\Users\samirm\AppData\Local\Temp\Symantec\ Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(S): WindowsFolder = C:\Windows\ Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1] Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1] Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1] Property(S): CommonFilesFolder.14DD7176_DF3C_4FFC_B723_66069FF29729 = C:\Program Files\Common Files\ Property(S): SystemFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 = C:\Windows\system32\ Property(S): CommonFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 = C:\Program Files\Common Files\ Property(S): CommonAppDataFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 = C:\ProgramData\ Property(S): ProgramFilesFolder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 = C:\Program Files\ Property(S): System16Folder.6500F9C2_37EA_4F25_A4DE_6211026D9C01 = C:\Windows\system\ Property(S): APPS_TEST = 1 Property(S): SYMNETBUILDNUM.6500F9C2_37EA_4F25_A4DE_6211026D9C01 = 7.2.5.9 Property(S): ProgramFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55 = C:\Program Files\ Property(S): CommonAppDataFolder.DD672C28_4216_4DEF_980E_970B569C3C55 = C:\ProgramData\ Property(S): SystemFolder.DD672C28_4216_4DEF_980E_970B569C3C55 = C:\Windows\system32\ Property(S): CommonFilesFolder.DD672C28_4216_4DEF_980E_970B569C3C55 = C:\Program Files\Common Files\ Property(S): Date = 3/30/2011 Property(S): WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): ALLUSERS = 1 Property(S): WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): SDIDATFOUND.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 = C:\Users\samirm\AppData\Local\Temp\Symantec\sdi.dat Property(S): SERDEFDATFOUND.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 = C:\Users\samirm\AppData\Local\Temp\Symantec\serdef.dat Property(S): SPMXMLFOUND.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5 = C:\Users\samirm\AppData\Local\Temp\Symantec\SyLink.xml Property(S): CACHEINSTALL = 1 Property(S): CMC_PRODUCT_BUILD = #0 Property(S): CMC_PRODUCT_VERSION = 0.0 Property(S): DELAYED_REBOOT_NEEDED = 0 Property(S): HaveUninstallPassword = 1 Property(S): MIGRATESETTINGS = 1 Property(S): REBOOT = ReallySuppress Property(S): ProductVersion = 11.0.6200.754 Property(S): ProductCode = {84B70C16-7032-41EE-965C-3C8D9D566CBB} Property(S): CommonFilesFolder.538DD692_7153_4092_B920_08C862D08386 = C:\Program Files\Common Files\ Property(S): CommonAppDataFolder.538DD692_7153_4092_B920_08C862D08386 = C:\ProgramData\ Property(S): CCVER = 106.5.3.5 Property(S): CCAPPINSTALLING.18376EA1_A7B1_41ED_A75C_CD6FAB0434AA = 1 Property(S): CommonFilesFolder.36948328_55DA_46B6_83BE_D004EF7F2582 = C:\Program Files\Common Files\ Property(S): CommonFilesFolder.BF6FF7BD_CEB9_4E46_A42A_F2D66B1408DE = C:\Program Files\Common Files\ Property(S): CommonFilesFolder.58B3CBD8_773E_456F_B761_5F9C67C2E7B1 = C:\Program Files\Common Files\ Property(S): WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): LUCONFIGURED = 1 Property(S): WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E = C:\Windows\ Property(S): SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E = C:\Windows\system32\ Property(S): SYMRASMAN_REGPATH1 = C:\Windows\System32\rastls.dll Property(S): SYMRASMAN_REGPATH2 = C:\Windows\System32\rastls.dll Property(S): RASMAN_PATH = C:\Windows\system32\rastls.dll Property(S): SNACNP_HWPROVIDER_REGVALUE = RDPNP,LanmanWorkstation,webclient Property(S): SNACNP_PROVIDER_REGVALUE = RDPNP,LanmanWorkstation,webclient Property(S): SYMRASMAN_REGPATH3 = C:\Windows\System32\rastls.dll Property(S): SYMRASMAN_REGPATH4 = C:\Windows\System32\rastls.dll Property(S): SYMRASMAN_REGPATH5 = C:\Windows\System32\rastls.dll Property(S): SYMRASMAN_REGPATH6 = C:\Windows\System32\rastls.dll Property(S): SYMRASMAN_REGPATH7 = C:\Windows\System32\rastls.dll Property(S): SYMRASMAN_REGPATH8 = C:\Windows\System32\rastls.dll Property(S): WindowsVolume = C:\ Property(S): CommonFilesFolder.611D9A69_39FC_4998_998E_1ECADF28A979 = C:\Program Files\Common Files\ Property(S): MinimumVersion = 1.2.6 Property(S): IDCENABLE = 1 Property(S): IDCDATASERVER = exftpp.symantec.com Property(S): IDCDATALOC = /incoming Property(S): IDCDEPLOYMENT = Local Property(S): IDCEXTRAINFO = 0 Property(S): HIGHCONTRAST = 0 Property(S): SYMFORCEFAIL = 0 Property(S): HITYPE.CE633825_BB8F_4C40_8B94_769CF5D8253E = 0 Property(S): LOCATIONSENSOR.CE633825_BB8F_4C40_8B94_769CF5D8253E = 0 Property(S): REVERSEDNS.CE633825_BB8F_4C40_8B94_769CF5D8253E = 0 Property(S): CommonFilesFolder.AE34FE77_F4D6_42C5_A0D4_A58BE72B0219 = C:\Program Files\Common Files\ Property(S): ProgramFilesFolder.93C43188_D2F5_461E_B42B_C3A2A318345C = C:\Program Files\ Property(S): DEFENDERFOUND.93C43188_D2F5_461E_B42B_C3A2A318345C = Microsoft Windows Defender Property(S): DEFENDERFOUND64.93C43188_D2F5_461E_B42B_C3A2A318345C = Microsoft Windows Defender Property(S): OUTLOOKFOUND = C:\Program Files\Microsoft Office\Office12\ Property(S): EMAILTOOLSADDED = 0 Property(S): EMAILTOOLSREMOVED = 0 Property(S): BB_NO_LU = 1 Property(S): CC_NO_LU = 1 Property(S): DONT_REGISTER_WITH_LIVEUPDATE = 1 Property(S): EARLY_PROTECTION = 0 Property(S): FILE_PROTECTION = 0 Property(S): MSI_SECURITY_STATE = 2 Property(S): PROCESS_PROTECTION = 1 Property(S): PROTECT_CC_VER_TRUST = 1 Property(S): REG_PROTECTION = 0 Property(S): SAV_INSTALL = 1 Property(S): SYKNAPPS_PRODUCT_ID = SAV Property(S): SYMPROTECTDISABLED = 0 Property(S): WSCAVALERT = 1 Property(S): WSCAVUPTODATE = 30 Property(S): WSCCONTROL = 0 Property(S): CommonFilesFolder.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1 = C:\Program Files\Common Files\ Property(S): SP_ENABLE = 1 Property(S): LUMONIKER.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1 = {A771BA64-95B4-4651-ADD0-7D24258AB4BD} Property(S): BB_DRIVER.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1 = -1 Property(S): PROCESS_STARTUP_PRIORITY_MGR = 0 Property(S): CommonAppDataFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 = C:\ProgramData\ Property(S): System16Folder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 = C:\Windows\system\ Property(S): SystemFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 = C:\Windows\system32\ Property(S): ProgramFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 = C:\Program Files\ Property(S): CommonFilesFolder.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 = C:\Program Files\Common Files\ Property(S): SRTSPBUILDNUM.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 = 10.3.4.5 Property(S): LANG = LANG1033 Property(S): EXPLORERCHECK = C:\Windows\explorer.exe Property(S): IE6FOUND = C:\Windows\system32\shdocvw.dll Property(S): NAMECREATION83 = #2 Property(S): SETAIDFOUND = C:\Users\samirm\AppData\Local\Temp\Symantec\SetAid.ini Property(S): SHDOCVW = C:\Windows\system32\shdocvw.dll Property(S): DISABLEDEFENDER = 1 Property(S): ENABLEAUTOPROTECT = 1 Property(S): ISCHECKFORPRODUCTUPDATES = 0 Property(S): RUNLIVEUPDATE = 1 Property(S): Managed_Client_Type = Unmanaged Property(S): NewProperty1 = 0 Property(S): UnmanTxt = 0 Property(S): ManTxt = 0 Property(S): _BrowseProperty = 0 Property(S): WindowsDefenderText = 0 Property(S): AgreeToLicense = No Property(S): _IsMaintenance = Change Property(S): RestartManagerOption = CloseRestart Property(S): IDCHeaderText = 0 Property(S): SetupType = Typical Property(S): _IsSetupTypeMin = Typical Property(S): Display_IsBitmapDlg = 1 Property(S): SAVRebootPromptText = You must restart your system for the configuration changes made to [2] to take effect. 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Property(S): ProductLanguage = 1033 Property(S): ProductName = Symantec Endpoint Protection Property(S): ProductType = SAV Property(S): ProgressType0 = install Property(S): ProgressType1 = Installing Property(S): ProgressType2 = installed Property(S): ProgressType3 = installs Property(S): RebootYesNo = Yes Property(S): ReinstallModeText = omus Property(S): SAV10UNINSTALLFIXRUN = 0 Property(S): SESSIONID = 0 Property(S): SHOWLAUNCHPROGRAM = 0 Property(S): SNDUNINSTALLREBOOTOVERRIDE = 1 Property(S): SRTSPCLIENTTYPE = Enterprise Property(S): SYMNETCLIENTTYPE = Enterprise Property(S): SecureCustomProperties = 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MSI (s) (80:84) [13:51:42:320]: Windows Installer installed the product. Product Name: Symantec Endpoint Protection. Product Version: 11.0.6200.754. Product Language: 1033. Manufacturer: Symantec Corporation. Installation success or error status: 1603. MSI (s) (80:84) [13:51:42:320]: Deferring clean up of packages/files, if any exist MSI (s) (80:84) [13:51:42:336]: MainEngineThread is returning 1603 MSI (s) (80:38) [13:51:42:336]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 74, szDescription: "". MSI (s) (80:38) [13:51:42:336]: The call to SRSetRestorePoint API succeeded. Returned status: 0. === Logging stopped: 30/03/2011 13:51:42 === MSI (s) (80:38) [13:51:42:336]: User policy value 'DisableRollback' is 0 MSI (s) (80:38) [13:51:42:336]: Machine policy value 'DisableRollback' is 0 MSI (s) (80:38) [13:51:42:336]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (80:38) [13:51:42:336]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (80:38) [13:51:42:336]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (80:38) [13:51:42:336]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (80:38) [13:51:42:336]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (80:38) [13:51:42:336]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (80:38) [13:51:42:336]: Restoring environment variables MSI (s) (80:38) [13:51:42:336]: Destroying RemoteAPI object. MSI (s) (80:B8) [13:51:42:336]: Custom Action Manager thread ending. MSI (c) (64:54) [13:51:42:336]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (64:54) [13:51:42:336]: MainEngineThread is returning 1603 === Verbose logging stopped: 30/03/2011 13:51:42 ===


  • 2.  RE: unable to install Symatec endpoint on windows 7

    Broadcom Employee
    Posted Mar 30, 2011 08:38 AM

    This is a cause:

    Action ended 13:51:39: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1.
    Action start 13:51:39: LaunchConditions.
    MSI (s) (80:84) [13:51:42:274]: Product: Symantec Endpoint Protection -- Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.

    MSI (c) (64:A8) [13:51:39:497]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
    Action ended 13:51:42: LaunchConditions. Return value 3.

     

    There is pending installation and you need to restart the machine.



  • 3.  RE: unable to install Symatec endpoint on windows 7

    Broadcom Employee
    Posted Mar 30, 2011 08:41 AM

    If restart does not help, please check this document:

    Installer Information - "Symantec Endpoint Protection has detected that there are pending system changes that require a reboot." when trying to install SEP 11.0 on Windows 7
    http://www.symantec.com/business/support/index?page=content&id=TECH95608



  • 4.  RE: unable to install Symatec endpoint on windows 7

    Posted Mar 30, 2011 08:46 AM

     

    Symantec Endpoint Protection (SEP) 11 client installation fails with the message "Pending system changes that require a reboot have been detected"

     

     

    Problem


    Why does Symantec Endpoint Protection (SEP) 11 fail to install when there are pending file rename operations on a computer?

    Symptoms
    This issue has been reported on several systems with differing specifications and configurations. Below is a list of the commonalities between systems exhibiting this issue:
    • The system is running Windows XP SP 3 or later, Windows Vista RTM or later, or Windows 2008 RTM or later
    • An application or driver was installed or uninstalled previously to SEP which requires a reboot to complete some actions
    • A reboot may or may not have been performed between the previous install/uninstall and the SEP installation attempt
    • The installation attempt of SEP 11 fails with the message "Pending system changes that require a reboot have been detected"

     

    Cause


    The Microsoft Installer (MSI) package used to install the SEP client makes several checks during the install process to ensure that the installation will not cause system instability or possible damage other application installations on the system it is being installed to. One of these checks verifies that Windows is not configured to rename or move any files after the next reboot. If there are file names present under the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations registry value, the checks implemented by Symantec Endpoint Protection will fail, and a "Pending system changes that require a reboot have been detected" message will be generated. Files will be listed in the above registry key for several reasons - some possible reasons are: An application installation attempted to update a file currently in use by Windows or another application, or a user or application attempted to delete, move or rename a file they may not have had permissions to. It has become common practice for some applications which are not written to Microsoft's standards to write to the PendingFileRenameOperations registry value instead of directly renaming or deleting files. This has been fixed in SEP 11 RU6a by removing the check of PendingFileRenameOperations registry key from the installer.

    Solution


    Upgrade to SEP 11 RU6a.

    The following work around can be applied (if not upgrading to SEP 11 RU6a)
    The PendingFileRenameOperations registry value can be backed up and deleted. Symantec Endpoint Protection can then be installed, and the PendingFileRenameOperations value replaced in order to facilitate installing Symantec Endpoint Protection without affecting the operating system or 3rd party applications negatively. This method will leave several temporary installation files in the logged in user's temp directory that would normally be deleted after a reboot.
    1. Open the Windows Registry editor (regedit.exe) browse to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
    2. Verify the following Reg Multi String value PendingFileRenameOperations exists under this key.
      Note: If you do not find the PendingFileRenameOperations value in the location above, this error message can be generated if there are pending changes in: 
      HKEY_LOCAL_MACHINE\SYSTEM\ControlSetXXX\Control\SessionManager\PendingFileRenameOperations
    3. Right-click on the SessionManager registry key that contains the PendingFileRenameOperations value and choose Export
    4. Provide a file name and location for the exported registry key and click Save
    5. Delete the PendingFileRenameOperations value from the registry
    6. If HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired exists, right-click on the RebootRequired registry key and choose Export.
    7. Provide a different file name than in step 4 for the exported registry key and click Save
    8. Delete RebootRequired sub-key
    9. Install Symantec Endpoint Protection normally
    10. Before rebooting, double-click on the .reg files created in Step 4 and 7 to merge the previous PendingFileRenameOperations value and RebootRequired sub-key.

     

     

    Reference:

    Symantec Endpoint Protection (SEP) 11 client installation fails with the message "Pending system changes that require a reboot have been detected"

    http://www.symantec.com/business/support/index?page=content&id=TECH103109&locale=en_US
     



  • 5.  RE: unable to install Symatec endpoint on windows 7

    Posted Mar 30, 2011 08:48 AM

    Are you trying to install the SEP client as managed or unmanaged?

     



  • 6.  RE: unable to install Symatec endpoint on windows 7

    Posted Mar 30, 2011 08:50 AM
    try to install as managed using single EXE package and one using without single EXE.. in without single EXE pakage i try to intall liveupdate first but the same error


  • 7.  RE: unable to install Symatec endpoint on windows 7

    Broadcom Employee
    Posted Mar 30, 2011 09:08 AM

    Hi,

    You will have to change registry settings if required.

    Please make sure you will take a backup of registry before doing any changes in registry.

    1) In the registry, navigate to

       HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData

       Appdata string value should be  %USERPROFILE%\AppData\Roaming

    2)   In the registry, navigate to:

          i) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\

          ii) Delete the PendingFileRenameOperations registry value from the right pane.

          iii) Install the software/Deploy remotely without restarting the computer first (Restarting the computer may result in the registry key being placed back in the registry before installation.)

          iv) Restore the registry key from the backup location.

    Note: If you do not find the PendingFileRenameOperations registry value in the location above, this error message can be generated if the PendingFileRenameOperations registry value exists in the following location(s):
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentSetXXX\Control\Session Manager\

    Secondary Solution: 

    1. Look at the registry value to see what applications are pending.

    2. In the registry, navigate to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations

    3. Locate all entries with a status of "Pending."

    4. Rename the value of that entry, placing a "2" on the end of PendingFileRenameOperations.

    5. Restart the computer.