Symantec Management Platform (Notification Server)

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Unable to load the target item for the client message.

  • 1.  Unable to load the target item for the client message.

    Posted Oct 16, 2008 09:40 PM

    Hi ,


    I am getting following error :

    Altiris log is full of these two messages.



    Source: Altiris.NS.ClientMessaging.FileDispatcher.ProcessFileCallback

    Description: Unable to process the file "C:\Program Files\Altiris\Notification Server\NSCap\EvtQFast\Process\nse838C.tmp" Moving to "C:\Program Files\Altiris\Notification Server\NSCap\EvtQFast\Bad\ItemNotFoundException\f7a49dd6-e3d1-4c03-93d4-c6f44f7677a1.nse". Reason: Unable to load the target item for the client message. (Guid: "7ea490af-789f-4ed2-aa4c-ee5c3c28ff62")



    Module: AltirisNativeHelper.dll

    Source: Altiris.NS.LegacyInterop.ItemMessageDispatcherService.Dispatch

    Description: ItemMessageDispatcherService:ispatch ( Unhandled exception. Type=Altiris.NS.Exceptions.AeXItemNotFoundException Msg=Unable to load the target item for the client message. (Guid: "6b9c31ad-89f9-4a78-9e6c-cf044d3bb847") Src=Altiris.NS.5xInterop

    StackTrace=

    at Altiris.NS.LegacyInterop.ItemMessageDispatcherService.Dispatch(String message, Boolean useFilename) )



    I hva e not install monitering solution and then also I am getting the error.

    I have 6.5 consloe and only Patch Management which is deploying patch on the client ..






  • 2.  RE: Unable to load the target item for the client message.
    Best Answer

    Posted Oct 17, 2008 02:46 AM
    This is typical of a task that has been deleted improperly. You should always disable a task for up to a week, before deleting. However there are other causes, and this article: https://kb.altiris.com/article.asp?article=38588&p=1 points to some help on how to investigate.