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Unable to locate NIC driver for USB Ghost boot to Ghostcast

Created: 21 Jul 2014 | 6 comments

Hello All,

I've imaged thousands of machines over the years broadcasting using Ghostcast server. I've run into an issue that I'm hoping someone has seen/heard and will be able to assist me with. My company recently purchased 200 Lenovo Yoga tablets and I have created an image for them. These tablets do not come with optical drives, so the plan is to image them via Ghostcast as I have in the past with many different model tablets without issue. 

I have created a USB Ghost boot flash drive and it works without issue. The problem I have is that I can't find a Vista based driver for the internal NIC and I know that WinPE requires that version driver to work with the WinPE boot environment that Ghost recommends. The NIC is labeled within Device manager as "Realtek PCIe GBE Family Controller". The only drivers available from Lenovo are Win7 and Win8 64 bit, and the driver I downloaded from Realtek didn't work either. Can someone point me in the right direction?

Many Thanks

Operating Systems:

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EdT's picture

This is an increasingly common problem. Check out this article by Terry Bu:  

https://www-secure.symantec.com/connect/articles/c...

Basically, this looks at a solution to allow the use of WinPE 3.1 with the Ghost console.

There is a part 2 at:  https://www-secure.symantec.com/connect/articles/faking-drivers-gss-251-winpe-31

Of course, with a USB port on the device, you might find it quicker to image from a USB connected hard disk than over the network and save yourself a lot of hassle

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Randall Newnham's picture

JDS IT,

We also have instructions for making a 64bit WinPE 4 boot disk with some updated versions of the Ghost executables. If you call support and make a case requesting instructsions for the Ghost UEFI boot package, we can provide those. The actual article is here:

How to create Ghost uEFI boot media with batch files.

http://www.symantec.com/docs/HOWTO93846

Thank you,

Randy

JDS IT's picture

Thanks for all the info guys, I will try both of these solutions and see how it goes. Randy, my Symantec Ghost support contract expired earlier this year, will support provde me the instructions without an active support contract?

Randall Newnham's picture

You should call in and ask for a courtesy case to address a known defect. They will often open a case for you in that situation.

JDS IT's picture

After a few calls I have finally been able to get the binary files from Symantec tech support. I have downloaded the ADK install file, but I'm not sure where I should install it. Should I install it on a machine the same model as the ones to be imaged? My Ghostcast machine is a Windows 7 32 bit machine, but the machines to be imaged are windows 8.1 64 bit. 

 

TIA

Randall Newnham's picture

Hello,

It doesn't matter which machine you install the Windows ADK onto, so long as that machine is a supported OS for the ADK. That machine is just effectively a workspace for creating the ISO.

Thank you,

Randy