Endpoint Protection Small Business Edition

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  • 1.  Unable to log in to SEPM

    Posted Sep 17, 2010 10:12 AM

    Hi Everyone,

    I recently installed SEP and SEPM on a Windows 2003 server to support a small business of about 20 users. After installing SEPM and creating an admin password I am unable to login to SEPM. I'm certain that I have the username and password correct, yet I cannot login (its the same password as the administrator domain account). Is there any way to reset the admin password?

    SEP version 11.0.6005

    Nate



  • 2.  RE: Unable to log in to SEPM

    Posted Sep 17, 2010 10:20 AM

    Nevermind, sorry for burdening the board. I found the resetpassword.bat tool in the tools folder.



  • 3.  RE: Unable to log in to SEPM
    Best Answer

    Posted Sep 17, 2010 10:24 AM

    just in case if it fails :) 

     

     

    Resetpass tool fails to reset the password for the Symantec Endpoint Protection Manager Console

     

    http://service1.symantec.com/support/ent-security.nsf/docid/2009082803505248?Open&seg=ent



  • 4.  RE: Unable to log in to SEPM

    Posted Sep 17, 2010 01:11 PM

    What error you are getting (if you are still facing the issue)?