Endpoint Protection

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  • 1.  Unable to log into SEPM

    Posted May 14, 2015 07:16 AM

    We recently migrated our SEPM to another server using the replication method. For some reason we now cannot log into SEPM on the original server. We get the error "Unexpected Server Error".

    Can anyone help please?



  • 2.  RE: Unable to log into SEPM

    Posted May 14, 2015 07:19 AM

    Please try to repair SEPM console on add/remove programe and check again.

    If issue not resolved i suggest you can contact symantec support.

     

    May be that issue fixed on SEPM ru6

    See Ramji Iyyer comments

    https://www-secure.symantec.com/connect/forums/sepm-1215-unexpected-server-error?cid=11074531#comment-11074531



  • 3.  RE: Unable to log into SEPM

    Posted May 14, 2015 11:07 AM

    Enable FINEST debugging and post the log here for review:

    How to debug the Symantec Endpoint Protection Manager

    http://www.symantec.com/docs/TECH102413

     



  • 4.  RE: Unable to log into SEPM

    Broadcom Employee
    Posted May 14, 2015 01:03 PM

    Make sure SEPM services are up and running. Try to restart them through services.msc.

    If issue did not resolve could you pass on scm-server-O.log & Catalina.out file, present under tomcat\logs directory.

    Repair of SEPM can be one of the basic troubleshooting as well prior to look into logs.