ServiceDesk

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  • 1.  unable to login after ServiceDesk install

    Posted Jul 12, 2012 10:54 AM

    I have reinstalled servicedesk server and I can not login.  I've tried admin@logicbase.com with admin as the password.  I didn't create a new admin account.  How can I login to ProcessManager site?



  • 2.  RE: unable to login after ServiceDesk install
    Best Answer

    Posted Jul 12, 2012 11:31 AM

    Check the User DB table and see what the primary email of the admin user is. It might be admin@symantec.com with PW 'admin'



  • 3.  RE: unable to login after ServiceDesk install

    Posted Jul 12, 2012 11:43 AM

    Thanks Reecardo!