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Unable to open Archived attachment

Created: 17 Feb 2013 | 5 comments
Mmkhan's picture

Dear All,

I have Evault 10 with exchange 2007 CCR.

I am not able to open archive attachment from OWA. In outlook it works fine.

Please suggest


Mazhar Khan

Comments 5 CommentsJump to latest comment

Baris Aydogmusoglu's picture

Hello Mmkhan,

Here is a troubleshooting guide for owa.

Senior System Expert

Microsoft Exchange Server

Symantec Enterprise Vault

Toli Papa's picture

Hi there,

Couple of questions.

Are you able to see the Archive Explorer and Search Vaults tabs in OWA?

Are archived items showing the EV icon types?

Tong Duy Thanh's picture

I just only installed Enterprise Vault, do you check connection form client ?

Rob.Wilcox's picture

So, is this related to the original question?