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Unable to open Desktop Laptop Option admin console getting error:

Created: 16 Feb 2011 | 1 comment

When trying to open the Symantec Desktop and Laptop Option console on my Windows 2008 VM, I get the following error: Communications with the DLO services are down. Check to see if the  services are running on (servername).    

 

I have double checked all the services are running. I have restarted the server and disabled windows firewall to see if it was being blocked however that did not correct the issue.  has anyone seen this if so how can I correct it? 

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Zahid.Haseeb's picture

Did you upgraded the OS ? because there is some compitability issue of SQL express Wni2008. Install/upgrade a proper DLO software. See the below post for your reference

https://www-secure.symantec.com/connect/forums/how-install-dlo-win2008

Any comment will be appreciated. Mark as Solution if your query is resolved
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Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com