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Unable to open summary database

Updated: 26 May 2010 | 2 comments
SymantecFriendly's picture
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Hello,

Unfortunately, I've got a network problem while using ESM Console. Now that network is working, ESM answer me "Unable to open [..] summary database [..] ; file already in use." when I want to launch it.

What should I do to resolve that problem ?

Thanks for your incoming answers.

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kevin_stultz's picture
24
Nov
2009
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Old ESM Console is still running

This indicates that the previous ESM console is still running. Look for esm.exe in Task Manager.  Either wait for it to finish cleaning up and shutting down (advised) or use End task.

SymantecFriendly's picture
25
Nov
2009
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Problem solved !

Hi Kevin,

Thanks for your answer, which hasn't been useful. Indeed, it works normally this morning. I think because of the un-disconnected session of yesterday, which is marked "Disconnected" today.