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Unable to perform a SIMPLE function like delete.

Created: 25 Jul 2013 • Updated: 03 Aug 2013 | 2 comments
This issue has been solved. See solution.

I run Backup Exec 2012 - and now the SP2 Beta.

Probably the worst design in the product is the inablitly to delete a scheduled task within a job.

Only after job has started, can i then cancel it.

There are a plethora of reasons when the ability to simply delete a scheduled task would be extremely helpful, heres one.

When backup exec services stop (unknown Symantec and MS reasons), jobs sometimes are put on hold, or continue to run when the services are restored.  So if i come into work and check the previous nights backups to find that none of them have worked, but now have 20 backup tasks waiting for me to take off hold, i have to manually, one by one, wait for the task to begin then cancel it, wait for it to cancel, many times having to hit cancel up to 3 times over a period of 1 - 2 minutes before the task actually cancels.  What a big waste of time this is.  I want to cancel them because i prefer to just let the new schedules run the following night, instead of having these run during the day and then by the time they have finished, start all over again for the next evening.

Symantec do you think you could possibly rethink that design?

Why is this not able to be made a feature?

Operating Systems:

Comments 2 CommentsJump to latest comment

CraigV's picture

...head on over to the IDeas section and add it in there.

I believe that this release addressed support for applications like Exchange 2013 and Windows Server 2012...the next release is apparently going to address functionality.

Check the Ideas section and the BE 2012 blog below:

https://www-secure.symantec.com/connect/backup-and...

https://www-secure.symantec.com/connect/blogs/anno...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
sidd3009's picture

Hello,

You might want to download and install Backup Exec 2012 Service Pack 2. It has helped in resolving a lot many issues and has made the product stable. Here's the link associated to it: http://www.symantec.com/business/support/index?page=content&id=TECH203155

Also, the page where you could post ideas for Backup Exec(specifically) is https://www-secure.symantec.com/connect/backup-and-recovery/ideas?product=1383

 

Regards,

Siddhant Saini
Advanced Technical Support Engineer, Symantec Corporation 
www.symantec.com