I am currently unable to push the agent.If i try to change the install settings to use a different account instead of application credentials it says
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The key 'NS.ClientCredentials' does not exist. |
If I leave the box unchecked and use application credentials then select proceed with install the install options dialog stays displayed and the nothing happens (ns.clientcredentials does not exist reflected in log viewer.)
( Exception Details: Altiris.NS.Security.Cryptography.KeyNotFoundException: The key 'NS.ClientCredentials' does not exist.
at Altiris.NS.Security.Cryptography.SymmetricKeyManager.GetKey(String name)
at Altiris.NS.UI.InstallClientOptions.PushAgentTo(Hashtable arrOfComputers) )
( Exception logged from:
at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
at Altiris.NS.UI.InstallClientOptions.PushAgentTo(Hashtable arrOfComputers)
at Altiris.NS.UI.InstallClientOptions.btnInstall_Click(Object sender, EventArgs e)
at Altiris.WebControls.ButtonListControl.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.admin_clientmanagement_installclientoptions_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)
)
In SMA install i add a machine to the list and select install, check the box and type in my personnel admin credentials it works. However it doesnt let me put my credentials permanently in Install Settings.
When the scheduled push does run it displays this error in log view:
Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
Priority: 1
Help and Support: Symantec Technical Support
Date: 5/2/2012 12:00:03 PM
Tick Count: 515938984
Host Name:
Process: AeXSvc (1396)
Thread ID: 238
Module: AeXSVC.exe
Source: Altiris.NS.Discovery.DiscoverdMachinePushItem.OnSchedule
Description: Unable to push agent to newly discovered machines. The key 'NS.ClientCredentials' does not exist.