Messaging Gateway

Hi,

I'm trying to configure a rule for messages containing encrypted attachments. I would like these messages to be quarantined and send a notification about this to the recipient.

Unfortunately the only quarantine-action I can choose is "Hold Message in SPAM Quarantine". This is not good enough for me because the spam-quarantine only can hold messages smaller than 1 Mb.

Ideally I would like to create an incident with hold-actions on the message, but this is not possible in the virus-policies.

Does anyone know how to solve this problem?

Regards
Magne

Hi Magne,

You can increase the size of messages that quarantine accepts up to 16MB, but unfortunately to do that you need to access a hidden advanced settings page.  Please contact support to have them guide you thru the process.

Since it is not a good idea to store large attachments in quarantine, I suggest try creating a Compliance rule using the "Password Protected Files" attachment list to hold messages in incident folder.

Regards,

Adnan

Hi Magne,

kindly follow the below step for the problem you are facing in encrypted email.


1. Login to SBG appliance via GUI.

2. Go to Administrationà Alerts--> click on the blank side of right hand side & press Shift A--> at the bottom in Quarantine settinmg pane change the value from 1Mb to upto 5MB.

3. go to Virus Tab & select the action for encrypted email to hold message in spam Quarantine.

The emails which gets violated due to encrypted attached & having a size upto 5MB can now be seen in spam quarantine.


Regards,
Laeek

I used the attachment list 'Password protected files' to create a compliance-policy which hold the messages in a compliance folder.

Thank you for your help :-)

You are welcome.

If this resolved the issue, please mark the suggestion as solution.

Thanks

Adnan