TouchDown

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Unable to reinstall Touchdown on a reset phone

  • 1.  Unable to reinstall Touchdown on a reset phone

    Posted Sep 04, 2015 08:27 AM

    We have a User who installed Touchdown for IOS via a code redemption link.

    He has had to reset his phone and now, when he tries to re-use the link, he is told that the code has already been redeemed.

    If he tries to download form App Store and just enter the code, he gets a message saying there are no Corporate Licenses available.

    We've paid for this App on this phone, how do we reinstall it?

    Thanks.