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Unable to remove Agent for Applications and Database

Created: 10 Mar 2013 • Updated: 25 Apr 2013 | 2 comments
This issue has been solved. See solution.

I have installed Agent for Applications and Database option during installation of Backup Exec 2012. 

And I purchased Backup Exec 2012 license and have already imported slf file but I did not purchase Agent for Application and Databases.

Now the trial period for Agent for Application and Database remain several days. 

When I tried to uninstall Agent for Application and Database option from Backup Exec 2012, but this option is still found after removing the option.

How can I remove Agent for Application and Database permanently.

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ZeRoC00L's picture

This was normal behaviour in older BE versions, I don't think it has been changed:

http://www.symantec.com/business/support/index?page=content&id=TECH62718

As long as you don't 'use' this agent it's no issue.

If this response answers your concern, please mark it as a "solution"

SOLUTION
CraigV's picture

...if you REALLY want it removed, you should log a call with Symantec support and see what they can do. They can probably edit the entry out of the BEDB.

Thanks!

Alternative ways to access Backup Exec Technical Support:

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