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Unable to remove awesomehp remove site from home page

Created: 28 Feb 2014 • Updated: 06 Mar 2014 | 6 comments
deepaknk's picture
This issue has been solved. See solution.

Unable to remove awesomehp remove site from home page. Even I tried symhelp tool it is also not able to remove  

 

Awesomehp.jpg

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Rafeeq's picture

run power eraser

About Symantec Power Eraser

 

http://www.symantec.com/business/support/index?pag...

Edit# I see that you have already ran that. Have you tried malware bytes?

James007's picture

Does you have install any tool ?

Edit

See this technet help

http://www.techsupportall.com/how-to-remove-awesomehp-com-search-from-ie-firefox-chrome-computer-windows-mac/

Symantec Support Tool: How to collect suspicious files and submit the samples to the Symantec Security Response Team.

 

Article:TECH147870 | Created: 2011-01-11 | Updated: 2012-05-01 | Article URL http://www.symantec.com/docs/TECH147870

 

Mick2009's picture

Hi deepaknk,

When time allows, please do update this thread with news on whether any suspicious files were identified and submitted. 

 

SEP does have the ability to combat homepage hijackers...

About Symantec Endpoint Protection's Internet Browser Protection
http://www.symantec.com/docs/TECH106333

With thanks and best regards,

Mick

.Brian's picture

How to run Symantec Power Eraser with the SymHelp utility

http://www.symantec.com/docs/TECH203683

Security Response recommendations for Symantec Endpoint Protection 12.1 settings

http://www.symantec.com/docs/TECH173752

Security Response recommendations for Symantec Endpoint Protection 11.x settings

http://www.symantec.com/docs/TECH122943

Security Best Practice Recommendations

http://www.symantec.com/docs/TECH91705

How to scan in safe mode with Symantec Endpoint Protection 12.1 RU1 MP1 and earlier

http://www.symantec.com/docs/TECH176971

Scanning in Safe Mode is no longer possible with 12.1 RU2 and later

http://www.symantec.com/docs/TECH205872

Is your system infected? Symantec tools to help clear an infection

https://www-secure.symantec.com/connect/forums/you...

Symantec Endpoint Protection – Best Practices

http://www.symantec.com/page.jsp?id=stopping_malware

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Beppe's picture

Hi,

start the browser in "no add-on's" mode, do you still have that home page? Eventually, see what is the add-on causing this issue.

Any difference in opening the browser by using the .exe instead of the link? If so, verify the link to launch the browser has been alter to load that home page.

Further, search that URL in registry...

 

Regards,

Giuseppe

deepaknk's picture

Thanks for reply

 

its done by Adware-Removal-Tool-v3.8

SOLUTION