Endpoint Protection

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  • 1.  Unable to remove awesomehp remove site from home page

    Posted Feb 28, 2014 02:16 AM
      |   view attached

    Unable to remove awesomehp remove site from home page. Even I tried symhelp tool it is also not able to remove  

     

    Awesomehp.jpg



  • 2.  RE: Unable to remove awesomehp remove site from home page

    Posted Feb 28, 2014 02:22 AM

    run power eraser

    About Symantec Power Eraser

     

    http://www.symantec.com/business/support/index?page=content&id=TECH134803

    Edit# I see that you have already ran that. Have you tried malware bytes?



  • 3.  RE: Unable to remove awesomehp remove site from home page

    Posted Feb 28, 2014 02:50 AM

    Does you have install any tool ?

    Edit

    See this technet help

    http://www.techsupportall.com/how-to-remove-awesomehp-com-search-from-ie-firefox-chrome-computer-windows-mac/

    Symantec Support Tool: How to collect suspicious files and submit the samples to the Symantec Security Response Team.

     

    Article:TECH147870 | Created: 2011-01-11 | Updated: 2012-05-01 | Article URL http://www.symantec.com/docs/TECH147870

     



  • 4.  RE: Unable to remove awesomehp remove site from home page

    Posted Feb 28, 2014 07:35 AM

    Hi deepaknk,

    When time allows, please do update this thread with news on whether any suspicious files were identified and submitted. 

     

    SEP does have the ability to combat homepage hijackers...

    About Symantec Endpoint Protection's Internet Browser Protection
    http://www.symantec.com/docs/TECH106333



  • 5.  RE: Unable to remove awesomehp remove site from home page

    Posted Feb 28, 2014 08:55 AM

    How to run Symantec Power Eraser with the SymHelp utility

    http://www.symantec.com/docs/TECH203683

    Security Response recommendations for Symantec Endpoint Protection 12.1 settings

    http://www.symantec.com/docs/TECH173752

    Security Response recommendations for Symantec Endpoint Protection 11.x settings

    http://www.symantec.com/docs/TECH122943

    Security Best Practice Recommendations

    http://www.symantec.com/docs/TECH91705

    How to scan in safe mode with Symantec Endpoint Protection 12.1 RU1 MP1 and earlier

    http://www.symantec.com/docs/TECH176971

    Scanning in Safe Mode is no longer possible with 12.1 RU2 and later

    http://www.symantec.com/docs/TECH205872

    Is your system infected? Symantec tools to help clear an infection

    https://www-secure.symantec.com/connect/forums/your-system-infected-symantec-tools-help-clear-infection

    Symantec Endpoint Protection – Best Practices

    http://www.symantec.com/page.jsp?id=stopping_malware



  • 6.  RE: Unable to remove awesomehp remove site from home page

    Posted Feb 28, 2014 09:08 AM

    Hi,

    start the browser in "no add-on's" mode, do you still have that home page? Eventually, see what is the add-on causing this issue.

    Any difference in opening the browser by using the .exe instead of the link? If so, verify the link to launch the browser has been alter to load that home page.

    Further, search that URL in registry...

     



  • 7.  RE: Unable to remove awesomehp remove site from home page
    Best Answer

    Posted Mar 07, 2014 01:59 AM

    Thanks for reply

     

    its done by Adware-Removal-Tool-v3.8