Endpoint Protection

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  • 1.  unable to remove sav using cleanwipe

    Posted Jun 04, 2014 09:39 PM

    Dear all,

    i had tried to used latest cleanwipe to clean sav 10 client, however, there are certain error that cause the machine unable to reboot. Can i know that did your guys face similar issue before?



  • 2.  RE: unable to remove sav using cleanwipe

    Posted Jun 04, 2014 09:40 PM

    What's the error? Do a manual search thru the registry and file structure and delete any remaining files if needed.

    Otherwise, see here:

    Manual uninstallation documents for Symantec Client Security products

    Article:TECH99631  |  Created: 2002-01-19  |  Updated: 2010-01-20  |  Article URL http://www.symantec.com/docs/TECH99631


  • 3.  RE: unable to remove sav using cleanwipe
    Best Answer

    Posted Jun 05, 2014 12:28 AM

    Try it

    Uninstalling Symantec AntiVirus 10.x or Symantec Client Security 3.x silently

    Article:TECH101870  | Created: 2006-01-31  | Updated: 2010-08-13  | Article URL http://www.symantec.com/docs/TECH101870


  • 4.  RE: unable to remove sav using cleanwipe

    Posted Jun 05, 2014 02:02 AM

    Hi Brain,

     

    The clean wipe just stop and jump out from it programs, the log for the cleanwipe was not found

     

     



  • 5.  RE: unable to remove sav using cleanwipe

    Posted Jun 05, 2014 02:03 AM

    Hi Dude,

     

    Thanks, this solve my issue.