unable to restore any data in BE 2012 CASO
we have a BE 2012 SP1a installation with multiple site media servers and a central CASO installation.
All sites are configured to manage storage locally (storage, media and catalogs) and only use the CASO for central reporting and sending job logs.
We were testing the restore process for a site server recently and restoring any data would fail at the end of creating the restore job, with a "the restore job has no selections". at first we thought it may be fixed by applying hotfix 180962 (tech note 187386) but we applied this and all other hotfixes and it made no diiference. Although we could select the data we could not create the job to restore it to as it would always error regardless of what data was selected or the server it was to restore it to.
after looking at the logs I noticed a SQL error on the media server to the CASO and realised there was an issue with the communication between the site and the CASO. I fixed this communication issue and everything worked.
But, if i stop the services on the CASO i cannot do any restores on any of our sites until they are restored. Backups are unnafected and as all catalogs and media are managed locally.
Surely this is a bug and not by design. The manual does say you can run restores from the CASO but nothing about CASO communication being required.
Several of our sites are on satelite links (which is why we installed a CASO for central reporting) so if the link is down it means we cannot restore data from that site.