- Have you selected the files from the Shadow copy components - User data?

You need to make the restore and backup selection under shadowcopy components --USer data. IF you have backed up shadow copy component then you can still restore it .

When you backup DFS data, you backup the shadows copy component and not the actual folders.  To restore, you restore from the shadows copy component.  See this document

http://www.symantec.com/docs/TECH85354

Yes i have selected the shadow copy components and i have done a folder redirection. i am attaching the log also.

previously i was able to restore files without any issue. but now i am unable to restore files. i am unable to check why its not restoring file since there is no error in log also.

thanks

Hi

In job log I only see this in red

Restoring data to \\IN-S-BAK01\Shadow?Copy?Components\IN-S-BAK01\D:\Restore.

So it would be best to check events in event viewer during the time of restore to understand of what is happening

Also try to restore some data first to local drive of Media server using redirect option and check if that works or not ,instead of restoring all data

Thanks

In the log i have marked the line in red inorder to emphasis i am giving a redirection.

I have checked the logs of the server there is no error in it. There is information log which says that Volume shadow copy service started, running and then stopped.

now i am really clue less regarding this issue.

the funny part is i am able to restore files which are not in DFS. so there is no issue in the tape drive.

thanks

Hi

Have you tried restoring some file instead of restoring all files. If you have tried that and that too is failing please open a case with symantec to investigate it further

Thanks