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Unable to restore individual files/folders

Created: 04 Oct 2012 | 1 comment

We have the agents on the vm.  I can restore the entire vm and the vhds but have no option to restore individual files or folders.

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pkh's picture

When you want to restore individual files/folders, you should expand the netbios/FQDN of the VM to see the individual files/folders.  You would not be able to see individual files/folders if you try to expand the VM under the VM host.

If you have done the above and is still unable to see the individual files/folders, do a backup of the VM as a physical machine.  You would then be able to restore individual files/folders from your VM backups by clicking on the VM's netbios name/FQDN