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unable to restore migrated mailbox

Created: 16 Sep 2013 | 6 comments


I have a issue ,  our Exchange server 2003 was migrated to 2010 , and works fine.

The backup job (grt) works fine also

I discovered when i try to restore an email of mailbox migrated  , the restore job works , but no emails are present in the outlook.

When i retry with a mailbox created by exchange 2010 , there are emails

Can you help me please ?

Thanks for you help


Operating Systems:

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Donald Eady's picture

is the data that you are restoring from a backup set that was created when you had 2003 (Prior to the migration) or was it created after the migration ?

I hope this posting was helpful


fafatech's picture


it was created after the migration , we haven't backup exec before the migration .

there are no backups before

Thank you

Rahul Kumar1's picture


       Please go to the properties of mailbox you are trying to restore. Go to the account tab and check if account name is empty there. If yes then please put the account name and try to run the restore again.


Rahul Kumar1's picture


     Did you get a chance to check the above suggested steps.


pkh's picture

If you need an update, PM the user.