Unable to restore using SSR 2013 recovery disc onto RAID 5 array (suspected driver issue).
We are testing Symantec System Recovery on a SBS 2003 server. The OS partition is on a RAID 5 array, and the RAID card itself is a "HighPoint RocketRAID 231x SATA controller".
Everything seems to be working properly (backups of the OS partition only take an hour and there are no error messages). Unfortunately, actually restoring the system using the live CD is proving quite challenging.
In testing, we swapped all 4 of the RAID 5 drives with spare drives, create a new RAID 5 array on the test drives, then did a recovery of the OS (using a copy of the system image stored on a connected USB drive with the Symantec live recovery CD).
Mid-recovery from the image to the test RAID array, the process hangs. I cannot remember exactly what the screen shows at that point, but it is quite early on and seems like it could have something to do with the RAID card drivers not being available for the recovery process.
Has anyone had any luck doing a system recovery with a HighPoint RAID card (or any hardware RAID), using the recovery disc?
If so, I would like to hear how you were able to include the RAID card drivers. Once we get past this, the rest should be straightforward.
Looking forward to hearing everyone's input. Thanks.