New England Security User Group

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  • 1.  Unable to run a copy item task SMP 7.1

    Posted Mar 23, 2011 01:41 PM

    We have a brand new NS running 7.1 and a site server. The Windows 7 client is registered with the site server and obtains tasks correctly. When we created a simple test job to copy a file from a UNC path from a different server, supplied the appropriate credentials and try to run it on a client machine, it always fails. The logs display the following:

     

     

    <event date='Mar 23 13:19:25' severity='4' hostName='THUNDERCLAP' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='1308' thread='3600' tickCount='4977312' >
      <![CDATA[Task: Test Copy Background has started]]>
    </event>
    <event date='Mar 23 13:19:25' severity='2' hostName='THUNDERCLAP' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='1308' thread='3600' tickCount='4977328' >
      <![CDATA[CClientTaskInstance::Execute(): CAtrsException exception, error = "Unable to create instance of object", OS error = 2147746132, at line 110
    re-throw at CAtrsComPtr::CoCreateInstance
    re-throw at CAtrsComPtr::CoCreateInstance(BSTR)
    re-throw at CClientTaskInstanceWin32::CreateTaskHandler
    re-throw at CClientTaskInstanceBase::CreateTaskHandler
    re-throw at CClientTaskInstanceBase::OnExecute]]>
     
    Anyone have any ideas? We tried creating a job to copy a file from the NS as well by uploading a file and that too failed with the same error however we can access the location via CIFS without an issue.
     
    We have also tried a copy job as a script, basically copy a file (the same one as before) from a UNC path to the local machine using the credentials as before and it works fine. It would be nice to NOT have to script each file copy job but will do so for now.


  • 2.  RE: Unable to run a copy item task SMP 7.1

    Posted Jul 26, 2011 12:39 PM

    Have you recently migrated to DS7.1 SP1? That's when we started seeing this issue also, does it on every copy-file task that we have..

     

    hopefully someone can shed some light on this issue soon.



  • 3.  RE: Unable to run a copy item task SMP 7.1

    Posted Nov 18, 2011 10:39 AM

    Any resolution to this?  I'm seeing the same issue on CMS 7.1 SP1b