Video Screencast Help

Unable to see the robotic (media changer)

Created: 26 Feb 2013 | 5 comments
Muhammad Iqbal 2's picture

Hi,

I have almost same issue as https://www-secure.symantec.com/connect/forums/netbackup-75-library-configuration.

I have Oracle SL150 Tape Library connected through Fiber. I have netbackup 7.5.0.5 installed on Solaris 11.1 (x86). I can see the only Tape Drive and unable to see the robotic (media changer).  I have rebuilded sg driver many times ,but no success. some body help in this regard.

 

Thanks ,

 

Iqbal

 

 

 

 

 

 

 

Operating Systems:

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Zahid.Haseeb's picture

is this/TL in HCL ?

Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

Marianne's picture

In Solaris x86, the OS multipathing must be disabled.

Extract from Device Config Guide:

 

Use the following procedure to disable MPxIO.
To disable MPxIO
1 Use a text editor to open the following file:
/kernel/drv/fp.conf
2 Change the mpxio-disable value from no to yes. After the change, the line
in the file should appear as follows:
mpxio-disable="yes"
3 Save the changes and exit from the text editor.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Muhammad Iqbal 2's picture

Hi,

 

I already disable the MPxIO.

regards,

 

Marianne's picture

Does cfgadm see robot and tape drives?

Please provide output, as well as output of 'ls -l /dev/rmt/*cbn'.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Creole-Kid's picture

Hi,

I also am faced with NetBackup 7.5.0.5 not seeing the FC connected tape library or drives under Solaris 11.1.  The OS can see the tape drives.  The library connection piggy backs on one of the tape drive fc links.  I have run the 'sg.build all' and 'sg.install' scripts but the results are not successful.  Strangely, the sg.conf file located at /kernel/drv does not change to the new one created by the sg.build script.  The date is correct on the file but it does not contain any of the wwn information.  Any help is greatly appreciated.

Creole-Kid

============================================================ 

Truncated cfgadm output:

c14::50050763124c0016          tape         connected    configured   unknown
c14::50050763124c0207          tape         connected    configured   unknown
c15                            fc-fabric    connected    configured   unknown
c15::50050763124c0149          tape         connected    configured   unknown
c15::50050763124c0162          tape         connected    configured   unknown
========================================================
ls -l /dev/rmt/*cbn outout:
root@tigerfish:/usr/openv/volmgr/bin# ls -l /dev/rmt/*cbn
lrwxrwxrwx   1 root     root          87 Jun  5 13:18 /dev/rmt/0cbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0016,0:cbn
lrwxrwxrwx   1 root     root          88 Jun  5 13:18 /dev/rmt/0dcbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0016,0:dcbn
lrwxrwxrwx   1 root     root          87 Jun  5 13:18 /dev/rmt/1cbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0207,0:cbn
lrwxrwxrwx   1 root     root          88 Jun  5 13:18 /dev/rmt/1dcbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0207,0:dcbn
lrwxrwxrwx   1 root     root          89 Jun  5 13:30 /dev/rmt/2cbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0162,0:cbn
lrwxrwxrwx   1 root     root          90 Jun  5 13:30 /dev/rmt/2dcbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0162,0:dcbn
lrwxrwxrwx   1 root     root          89 Jun  5 13:30 /dev/rmt/3cbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0149,0:cbn
lrwxrwxrwx   1 root     root          90 Jun  5 13:30 /dev/rmt/3dcbn -> ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0149,0:dcbn
=========================================================================
fcinfo hba-port output:
HBA Port WWN: 21000024ff44b8b0
        Port Mode: Initiator
        Port ID: 30600
        OS Device Name: /dev/cfg/c14
        Manufacturer: QLogic Corp.
        Model: QLE2562
        Firmware Version: 5.6.4
        FCode/BIOS Version:  BIOS: 3.00; fcode: 3.15; EFI: 2.21;
        Serial Number: BFD1216A16612
        Driver Name: qlc
        Driver Version: 20120717-4.01
        Type: N-port
        State: online
        Supported Speeds: 2Gb 4Gb 8Gb 
        Current Speed: 8Gb 
        Node WWN: 20000024ff44b8b0
        Max NPIV Ports: 255
        NPIV port list:
HBA Port WWN: 21000024ff44b8b1
        Port Mode: Initiator
        Port ID: 40600
        OS Device Name: /dev/cfg/c15
        Manufacturer: QLogic Corp.
        Model: QLE2562
        Firmware Version: 5.6.4
        FCode/BIOS Version:  BIOS: 3.00; fcode: 3.15; EFI: 2.21;
        Serial Number: BFD1216A16612
        Driver Name: qlc
        Driver Version: 20120717-4.01
        Type: N-port
        State: online
        Supported Speeds: 2Gb 4Gb 8Gb 
        Current Speed: 8Gb 
        Node WWN: 20000024ff44b8b1
        Max NPIV Ports: 255
        NPIV port list:
============================================================
fcinfo remote-port -p 21000024ff44b8b0
Remote Port WWN: 50050763124c0207
        Active FC4 Types: SCSI
        SCSI Target: yes
        Port Symbolic Name: IBM     ULTRIUM-HH5     BBNF
        Node WWN: 50050763124c0206
Remote Port WWN: 50050763124c0016
        Active FC4 Types: SCSI
        SCSI Target: yes
        Port Symbolic Name: IBM     ULTRIUM-HH5     BBNF
        Node WWN: 50050763124c0015
============================================================
fcinfo remote-port -p 21000024ff44b8b1
Remote Port WWN: 50050763124c0162
        Active FC4 Types: SCSI
        SCSI Target: yes
        Port Symbolic Name: IBM     ULTRIUM-HH5     BBNF
        Node WWN: 50050763124c0161
Remote Port WWN: 50050763124c0149
        Active FC4 Types: SCSI
        SCSI Target: yes
        Port Symbolic Name: IBM     ULTRIUM-HH5     BBNF
        Node WWN: 50050763124c0148
=============================================================
Below is a display of the Library as LUN 1 via one of the tape drive WWN port numbers:
 
fcinfo remote-port -lsp 21000024ff44b8b0 50050763124c0207
                   
Remote Port WWN: 50050763124c0207
        Active FC4 Types: SCSI
        SCSI Target: yes
        Port Symbolic Name: IBM     ULTRIUM-HH5     BBNF
        Node WWN: 50050763124c0206
        Link Error Statistics:
                Link Failure Count: 0
                Loss of Sync Count: 0
                Loss of Signal Count: 0
                Primitive Seq Protocol Error Count: 0
                Invalid Tx Word Count: 26
                Invalid CRC Count: 0
        LUN: 0
          Vendor: IBM     
          Product: ULTRIUM-HH5     
          OS Device Name: /dev/rmt/1n
        LUN: 1
          Vendor: QUALSTAR
          Product: RLS-85          
          OS Device Name: /devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/medium-changer@w50050763124c0207,1