Unable to select Oracle DB for restore
We have Backup Exec 2010 rev 2896, and one of the things we backup is an oracle database on a separate server using the BE Oracle agent. The backup shows as successful every night, both full and differential backups, and the job log shows there's data in each backup too. However, if I try to restore that database, I can't see it to select. I look in View by Resource (no other view works for Oracle, apparently), and the db is in the selection list. Upon opening it, it asks for the correct login account, so I select the Oracle sys account used for the backup, and I see Current Database [Open] and Control Files. I understand that then underneath those should be the various media that contain the backup, however neither current database nor control files show anything - they're greyed out with only "No selections exist for this resource" showing in the right pane.
Does anyone know why this might be? I'm becoming a little panicky that we might not be able to recover this database if it goes wrong!