Endpoint Protection Small Business Edition

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  • 1.  Unable to Uninstall SEP SBE 12.1 from a client server

    Posted Mar 24, 2013 07:38 PM

    It seems that the installation one one Win2008 R2 server is corrupt. Symantec Endpoint Protection Small Business Edition client 12.1 was installed by pushing it from the management server. When I go to Control Panel on the client server to uninstall, the process rolls back after a few second and the product does not uninstall. Is it possible to get a tool to thoroughly uninstall the product? I looked up the instructions for "How to manually uninstall the Symantec Endpoint Protection Small Business Edition 12 client" but would prefer to not proceed through the lengthy process. 

    Thank you for any suggestions you can provide!

     



  • 2.  RE: Unable to Uninstall SEP SBE 12.1 from a client server

    Posted Mar 24, 2013 08:59 PM

    Did you call support and request the Cleanwipe tool?



  • 3.  RE: Unable to Uninstall SEP SBE 12.1 from a client server

    Posted Mar 25, 2013 02:02 AM

    Hi,

    Please run the latest clean wipe the system and then delete all SEP folder from the drive.

    For latest cleanwipe please contact support team.



  • 4.  RE: Unable to Uninstall SEP SBE 12.1 from a client server

    Posted Mar 25, 2013 10:45 AM

    I work for a small nonprofit and purchased this program through TechSoup. It does not come with a service contract and I read in another forum that tech support won't even talk to me without a service contract. Suggestions?