Unable to uninstall the Virtual Directory

Uma's picture

Hi,
I have a simple wsi project (Web Application) that installs files to C:\Program Files\Test\REST folder.
I then use the Web Files page to create a virtual directory pointing to the C:\Program Files\Test\REST folder. This virtual directory is created right at the root of the default website, so pretty simple.

But the problem is that when I uninstall, this virtual directory is not removed. The physical files under C:\Program Files\Test\REST folder are removed successfully. But the virtual directory remains (pointing to the non existent physical location). I have tried rebooting the machine and have run iisreset. Neither works.

Any idea?
Thanks!
Uma Harano

EdT's picture

Which product version are you using?

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Uma's picture

Hi Ed,

I am using Wise Installation Studio 7.0 SP1. I THINK this is the latest version. I am attaching the log file of the uninstall.

Thank you SO MUCH for your help.

Uma-

EdT's picture

Moving to correct forum

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Uma's picture

Hi Ed,

Which forum should I check if an answer was posted? Sorry, I can't find where you moved it

Thanks!

Uma-

EdT's picture

As you are already typing in the moved thread, you have clearly found it.

Since the act of moving the thread automatically sends you an email to the address you set when creating your forum account, is that email still correct?



Unfortunately, it seems there are no further suggestions to your issue yet.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Uma's picture

Unable to uninstall the Virtual Directory

This is a problem with this version of Wise. I contacted Wise technical support and they have made KB article.

https://kb.altiris.com/article.asp?article=46824&p=1