Unable to update HP Tools

Quitch's picture

I haven't been able to successfully update my HP Tools. While the download appears to work successfully, the Altiris Log (attached) reveals that it is receiving a 404 every time it tries to download a CAB. Also, no web version number is displayed for the tools and there's another error in the logs indicating that the page was unsuccessful in attempting to download an XML file (presumably providing version numbers and download locations) because the remote host did not respond.

I am running HPCM 7 w/ SP1 and KB46262

ACM's picture

Ensure that you have set up

Ensure that you have set up your proxy server information properly under:  Settings | Notification Server | Notification Server Setttings | Proxy (tab). 

Quitch's picture

Ah, that's done the trick,

Ah, that's done the trick, I had thought it was all FTP (which shouldn't need our proxy), but I'm guessing from this that it's not.