Endpoint Protection

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  • 1.  Unable to view any quarentine or infection reports

    Posted Sep 29, 2011 12:22 PM

    Having a strange problem! on the home page of the EPC, anytime i click to view one of the reports, the program tries to access internet explorer, then it starts opening window after windown after window, until finaly they all close without opening the report. The error that is displayed on the top of IE is as follow

    "http://localhost:8014/Reporting/Resources/filter_notfound.php?option=1 - Windows InternetExplorer

    can you please help me resolve this problem, thx.



  • 2.  RE: Unable to view any quarentine or infection reports
    Best Answer

    Trusted Advisor
    Posted Sep 29, 2011 12:26 PM

    Hello,

    Are you using IE 9 ?

    Check this Article below:

     

    Continuous pop-up windows when opening reports in the Endpoint Protection Manager after upgrading to Internet Explorer 9
     
     
    Hope that helps!!


  • 3.  RE: Unable to view any quarentine or infection reports

    Posted Sep 29, 2011 12:44 PM

    ooohhhhh my goodnes.... i have tried so many things and created so many other probles trying to fix this proble and this was the fix. Sooo eassy, i am beating myself up right now. because of this i ran into a proble where i had to uninstall my SEPM and install it again and now all of my clients are disconnected and i dont know how to connect them back again. I opened an other thread for this one already, you may be able to help. I am very thankful for you help...have a good one