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Unauthorized Access Blocked / Logged - Severity Class "Medium"

Created: 06 Dec 2009 • Updated: 07 Dec 2009 | 1 comment
This issue has been solved. See solution.

Here is my question:  Everytime I startup my PC, multiple of this "Unauthorized Access" are being logged / blocked by Norton - this had started since Nov 15, 2009 according to the history on Norton AntiVirus.  The severity is classified as "Medium".  The activities are:

Unauthorized Access Logged (Access Thread Data)
         C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe  ----- this only appear once and is blocked

Unauthorized Access Blocked (Open Process Token)
         C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe  ---- this is blocked each time but from the log it seems that this is being blocked various time during the first few minutes the PC is startup - and I have just deleted googleupdate.exe which seem to be starting this; so far this had stopped after I delete googleupdate.exe and restarted the PC.

Unauthorized Access Logged (Access Process Data) 
         C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe  --- this is Logged each time
and the program that is starting it is explorer.exe - cannot delete explorer.exe right?  so what should I do to stop this? 

Recommendation by Norton - No Action Required.

I just dont feel comfortable with this recommendation since the Severity is Medium - is there something I could do on my end manually to fix this !!??

Thank you .......

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KSchroeder's picture

Hello HweeTan,
Please post your request on the Norton Community Forum.  This Connect forum is for Symantec's business-focused applications.

Thanks,
Kyle
Symantec Trusted Advisor

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