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unc named paths fail after the workstation is operating for 6 - 12 hours only occurred after installing the symantec.cloud endpoint protection client.

  • 1.  unc named paths fail after the workstation is operating for 6 - 12 hours only occurred after installing the symantec.cloud endpoint protection client.

    Posted Jan 21, 2016 08:11 PM

    We have a couple of windows 7 professional 64-bit workstations that are causing us issues after installing the symantec.cloud endpoint protection client.

    The workstations hang when using windows explorer to browse to a UNC path share using the name of server and share.
    For example - \\server\applicationshare

    If I browse to the share using the IP Address instead of the name of the server I can open the share - \\10.0.0.1\applicationshare 

    The workstation eventually grinds to a halt, explorer windows wont open, can't shut the workstation down without a hard reset.

    Has anyone experience this issue after migrating to the cloud version client?



  • 2.  RE: unc named paths fail after the workstation is operating for 6 - 12 hours only occurred after installing the symantec.cloud endpoint protection client.

    Posted Feb 02, 2016 06:45 PM

    What is the client version?

    What components are enabled?

    From what product did you migrate from?