Endpoint Protection

Would someone help me fix the problem? When I try to edit policy, error 0x80010000 appeared. Is this an MR5 bug?Symantec engineer advised me to reinstall the management server but it is very tedious to us since we need to replace Sylink to all clients. We are approximately 5-7,000 clients.

Go to stat--->run
Type %temp% click ok
delete everything which is present in this folder
Restart the SEPM service and try ... 

Hello! I have done deleting those files but still error occured. Any onther idea? Thanks!

can you try by repairing the SEPM from add/remove programs... 

Tried to repair in the Add/Remove Prog but still error occured. Any other idea? Thanks!

check if you have any file related to symantec endpoint in c:\windows\temp folder, a tempporary file, if so delete that file
try increasing the java heap size as per this document and restart SEPM service.

 

1. Click Start> Run.
2. In the Run dialog box, type regedit
3. Press Enter.
4. Locate the following registry key: 
   HKLM\SYSTEM\CurrentControlSet\Services\semsrv\Parameters\
5. Locate the following keys: 
   JVM Option Number 0 
   JVM Option Number 1
6. Adjust the key values upward, and for optimal performance, match the key values.
   For example, to create a 1 GB static heap, set: "JVM Option Number 0" to "-Xms512m", and set "JVM Option Number 1" to "-Xmx1024m".
7. Close Regedit.
8. Click Start> Settings> Control Panel> Administrative Tools
9. In the Services dialog box, right-click Symantec Endpoint Protection Manager, and then click Restart.

try this document too

Unexpected console error [0x80010000]" appears when attempting to edit Administrator or Limited Administrator properties in the Symantec Endpoint Protection Manager

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/2a6bfcbc1822931d882574b90082f53e?OpenDocument
 

Hello! I have also tried this procedures but still unsuccessful. However, I will try your first suggestions. I will keep you posted.  Thanks!