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"Unexpected console error" when logging in to SEP Manager

Created: 07 Mar 2013 | 8 comments
kintachi's picture

Hi,

We are encountering an error when trying to log in to SEP Manager. Any solution there? Thanks.

Operating Systems:

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.Brian's picture

Can you post the error message?

What version of SEPM? What OS is it running on?

Did you try restarting the SEPM service or the server?

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kintachi's picture

Hi Brian,

We are running SEP 12.1 RU2 in Windows Server 2003 Standard Edition SP2. I also tried to restart the services of SEPM, as well the other Symantec Embedded Database. And as I checked the services, all of Symantec services are running fine except logging in. Kindly see screenshot of error. Thanks.

.Brian's picture

Can you post the scm-server-0.log?

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kintachi's picture

For now, I dont have the scm-server-0.log. I will try to get it later so I can post it here right away. You think, there is problem on the Java installed on the server?

.Brian's picture

Tough to say. Was everything working fine before today? Any changes made?

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kintachi's picture

Base on the services, all of Symantec Services are running fine. And we did not change anything on the setup.

Rafeeq's picture

While trying to loggin into the console. 

Try to put the sepm server ip address instead of name ( in the console)

are you able to log in to the remote console?

http://sepm server name:9090

you may try running the management server configuration wizard once.

 

Cannot login to SEPM console "Unexpected server error"

 

http://www.symantec.com/business/support/index?pag...

Ambesh_444's picture

 

Hi.

"Unexpected server error" occurs before logging into Symantec Endpoint Protection Manager(SEPM) console

http://www.symantec.com/business/support/index?page=content&id=TECH146458

 

Unknown Exception" error seen upon logging in to the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH98126

Unexpected server error" occurs before logging into Symantec Endpoint Protection Manager(SEPM) console

http://www.symantec.com/business/support/index?page=content&id=TECH146458

 

Thank& Regards,

Ambesh

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