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Unexpected exception during UpdatePersonalizationDB.

Created: 29 Jan 2013 | 1 comment
mmathews's picture

Receiving serveral errors in my logs related to:

Unexpected exception during UpdatePersonalizationDB. 

Specifically:  Unable to lookup the SID associated with the specified account.

Misty

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mclemson's picture

A user may have changed their password.  See also your other thread from October, where folks weighed in with ideas.  Were any of those helpful?

https://www-secure.symantec.com/connect/forums/une...

Your AD synchronization (check the schedule) should fix this if it is a password change issue.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com