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Unexpected exception "Failed to read %PHYSICAL_FILE%"

Created: 10 Feb 2008 • Updated: 21 May 2010 | 1 comment
On a new installation of Protection Manager I am seeing the following error appear regularly in the logs:
 
An unexpected exception has occured    Failed to read %PHYSICAL_FILE%
 
When I get the details on that error the stack trace is:
 
com.sygate.scm.server.util.ServerException: Failed to read %PHYSICAL_FILE% at com.sygate.scm.server.task.SecurityDataTask.processThreatCon(SecurityDataTask.java:281) at com.sygate.scm.server.task.SecurityDataTask.run(SecurityDataTask.java:76) at java.util.TimerThread.mainLoop(Timer.java:512) at java.util.TimerThread.run(Timer.java:462)
 
I was thinking that this may be a permission issue but the manager should have access to everything it needs to locally.  Any information on this would be greatly appreciated.

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